Reviewed on: April 05,2026
General Prison Questions-Terminology

How fast you get number and minutes on plan

How long will it takes to get new number to give to my love one once quarterly payment is paid and do i really get a 1000 minutes once paid the quarterly payment

Once your quarterly payment is completed, the setup is usually very quick.
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Answered by a former federal inmate · 14+ years advising families
✓ Verified answer July 26,2014 · General Prison Questions-Terminology
1

Once your quarterly payment is completed, the setup is usually very quick.

Getting your new number:

  • Most accounts receive their new local number within about an hour
  • You will get it by email with instructions

About the minutes:

  • The quarterly plan includes 1000 minutes per month, not for the whole quarter
  • You may also receive a prorated portion for the partial month when you first sign up

How to use it:

  • Give the new number to your loved one
  • Make sure it is set up with the facility’s phone provider
  • They will call that number at the lower local rate

As soon as you receive the number and it is properly set up, calls can begin right away.

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Accepted Answer Date Created: July 26,2014
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About this answer: This response was prepared by InmateAid’s editorial team in consultation with former inmates who have direct experience with the federal correctional system. InmateAid has served families of the incarcerated since 2012. This is general information only — not legal advice. Last reviewed April 2026.