How inmate letters are scanned and delivered

Yes, you have it exactly right.

With the InmateAid “Letters From Inmates” service, your inmate writes to the InmateAid address instead of your personal address. From there, the process works like this:

• The inmate mails the letter to the InmateAid address
• InmateAid receives the letter
• The letter is scanned and uploaded to your account
• You get an email notification that your letter is ready to view

You then log in and read it online, without needing a permanent mailing address.

This setup is especially useful if:

• You are relocating or do not have a stable address yet
• You want added privacy
• You are managing mail while traveling or living overseas

The inmate does not need to do anything different beyond mailing the letter to the provided address. Everything else is handled on your side through your account.