How to change your InmateAid forwarding number

It’s very simple to update your number.

If you change your phone number, just send us your new forward-to number, and we will update it on your account.

What this means:

• Your InmateAid local number stays the same (the one your inmate dials)
• We simply change where those calls are forwarded to
• Your inmate does not need to learn a new number

How to request the change:

• Email us with your new number
• Include your current number and account details if possible

We will make the change quickly, and there is no charge for updating your number.

Bottom line
You keep the same InmateAid number, we just redirect the calls to your new phone.