Our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.

Reviewed on: January 05,2019

When using inmateaid phone line, does the inmate call the number it gives me or my number?

Asked: January 05,2019
Ask the inmate answer

The InmateAid phone line is matched to the lowest tariff at the facility your inmate is housed. You still fund the account as there is only one carrier. A call from your inmate may now cost $6.00 per 15-minutes, if there is a lower rate, we get you a number that will get it. If there are no savings, we do not issue a number. For the tens of thousands that do use it every month, the IA fee is covered by those savings in about 3-7 calls.

Accepted Answer Date Created: January 05,2019

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