Reviewed on: October 07,2015

I hope you remember me and remember all of the problems my daughter and I were having with Securus Tech. I have been meaning to let you know the outcome. I was able to go to Tucson with my daughter to visit. While we were there, we talked to an inmate and his wife and they gave us advice on how they avoid issues. We now put money on his account to buy a prepaid phone card. He calls the local Tucson numbers we have through you. This way, we bypass Securus Tech and all of the problems. The calls cost the same (only $1.84 per call). We have closed the accounts with Secure Tech and they did give us refunds. Since our inmate has been using the prepaid phone cards, we have not had one problem. Thanks for all of your help. It is appreciated!

Asked: July 10,2013
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1
There are many good bits of advice shared on InmateAid, this is especially helpful as we have so many Arizona State Prison inmates using this service - with Securus charging families $7-8 just to deposit money, this is a great way to eliminate that extra charge from the cost of talking to your inmate. Use the ASPC calling cards which are in $10 increments - the calls cost only $1.84 each and there are no limits to the amount of calls they can make.
Accepted Answer Date Created: July 11,2013