We sent it to the facility YOU selected. The inmate profiles are set up by the member/users of the site. We do not monitor, verify or update the inmate profiles unless you request us to do so - and we are happy to do it. This sort of thing happens from time-to-time, we have no problem fixing the error and resending the mail for you at no charge.
https://www.inmateaid.com/ask-the-inmate/i-sent-my-husband-a-letter-but-you-sent-it-to-wrong-address-i-paid.amp#answer
Accepted Answer Date Created: August 24,2016