Reviewed on: April 14,2026
Visitation

Is Prison Visitation Contact, Non-Contact by Security Level

Is visitation through glass and a phone or can we touch?

Whether you can physically touch your family member during a visit depends almost entirely on the security level of the facility they are in.
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Answered by a former federal inmate · 14+ years advising families
✓ Verified answer March 28,2015 · Visitation
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Whether you can physically touch your family member during a visit depends almost entirely on the security level of the facility they are in.

Contact visitation means you are in the same room with no barrier between you. A brief hug at the start and end of the visit is typically permitted, and you sit across a table or in chairs facing each other. This is the standard setup at most minimum and low security facilities, federal camps, and many county jails.

Non-contact visitation means you are separated by a glass partition and communicate through a phone handset. There is no physical contact at all. This is standard at higher security facilities, maximum security prisons, and segregation or SHU housing regardless of the facility's overall security level.

Some facilities use a hybrid approach where most inmates have contact visits but inmates in restricted housing or with specific holds on their records are assigned to non-contact booths.

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Accepted Answer Date Created: March 28,2015
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About this answer: This response was prepared by InmateAid’s editorial team in consultation with former inmates who have direct experience with the federal correctional system. InmateAid has served families of the incarcerated since 2012. This is general information only — not legal advice. Last reviewed April 2026.