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Ask a former inmate questions at no charge. The inmate answering has spent considerable time in the federal prison system, state and county jails, and in a prison that was run by the private prison entity CCA.

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Subject: Send inmate mail

The mail is sent through the US Postal Service with first-class postage. There is no return receipt on the letter and the mail room staff of the facility does not notify the sender that they have actually handed out the mail. If your inmate does not receive the letter within a reasonable time frame, let us know and we will investigate the reason. The staff holds mail until they read it and deem it appropriate for distribution. Keep in mind

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Subject: Send inmate mail

The letter and photo service from InmateAid is straightforward. You type up a letter and upload photos where applicable - proceed to the Pay Now page and complete the transaction. The letter order flows through our Admin area to the Processing Department. Letters are processed immediately upon entry unless it is after 6pm on Saturday, then the letters do not go through the process until Monday morning. You may check in your My Account area to see the status

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Subject: Medical treatment

In a majority of institutions, there is a small charge for a doctor visit. It is usually in the range of $3-5 for the visit. Visits to the infirmary to see the nurse are not always charged. This is different in every facility.

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Subject: Money transfer

In most private prisons, the procedure is to make the money order out to the name of the facility and place the inmate's name in the memo section with their inmate ID number. When you mail it into the institution, address the envelope to the inmate with their inmate ID. Jack Harwell Detention Center does not post their procedures online we encourage you to call their staff and ask if this instruction is correct: 254-759-5900

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Subject: Commissary

The facilities provide shoes although they are of a minimalist nature. Most offer a choice of upgrades through the commissary. The choices include various work boots to several sneaker brands. One other way inmates get shoes is that there are always the industrious inmates who have contacts in the system where they resell shoes left over from inmates who have been released. The prices for the used goods are paid for with items from the commissary (usually not exceeding $5-10).

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Subject: Family services

The problem is that there are no programs in place for people on the outside to effectuate assistance on the inside in this genre to date. The only way we've seen citizens actually make impacts on inmates while incarcerated is in the Alcohol Anonymous area and in some isolated drug abuse situations. The prisons will allow members of AA or NA come in and lead the meetings for interested inmates. They are given special visitation privileges and conduct meeting in

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Subject: Send inmate mail

Email is becoming more available everyday in the prisons and jails. It depends on where your inmate is incarcerated. There is no Internet access. The federal prisons have a program called Corrlinks, it is a closed system where an inmate will send an invite to a specific email address. The recipient will login to corrlinks.com and accept the invite. Once the connection is made, they can interact via this email program. The emails are monitored just like the phone

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Subject: General prison questions-terminology

No, CDs are not allowed. There are no CD players with which to play the music. Inmates may buy a radio to listen to music. Some state prisons are introducing a product from JPay that works like an MP3 player where inmates may download music for a fee.

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Subject: Re-entry & rehabilitation

The issue with your particular question is that 45 days is not enough time to effectively implement a rehabilitation plan that has any reasonable expectation of success. Addressing that "public official's" statement, there are too many politicians that take the position of being "tough on crime" without addressing social issues that supersede their need for reelection. They are not considering the recidivism rates, the impact of an offender's family especially their children, or the lack of opportunities available for a

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Subject: General prison questions-terminology

InmateAid's services are set up to work with each and every facility in the United States. We are not in contract to do business, we consolidate all of the services available and put them in one place for your convenience. What service were you looking to use to assist your inmate? We will gladly explain how that works and if it is suitable for your needs.

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