There are two separate and urgent issues here that need to be addressed at the same time, not sequentially. On the assault and untreated injury. An inmate who was physically attacked and not provided medical treatment has a constitutional right that was violated. Deliberate indifference to a serious medical need by facility staff is an Eighth Amendment issue. Contact the warden's office in writing. State that your spouse was assaulted, that they requested medical treatment, and that treatment was not provided....

The inmate information on this website is self-directed data meaning that the member/user creates and controls that information. We do not create inmate profiles nor do we monitor their accuracy. It is not uncommon for an inmate to be transferred after spending time in solitary confinement, also known as the SHU (special housing unit). This sounds like a method of operation of the federal prison system (BOP), if your inmate is in federal prison (or any other prison, we just...

Inmates do not make an account on InmateAid, they do not have access to the Internet. This site is for you to help them while they are in. Some of the services we offer here are not easy to find. We think we've made the process more convenient for you. We estimate that it takes 2-3 business days to make it to the jail. Once there, the staff opens and reads each piece of mail and inspects it for contraband. Any delay that occurs...

When charges are reduced and there is no longer a legal basis to hold someone, release should happen relatively quickly, often within hours to a couple of days, depending on the facility's processing workload. If your husband has not been released yet after his charges were reduced, there is almost certainly another reason for the delay. A few possibilities worth checking on. Outstanding holds or detainers from another jurisdiction will prevent release even when the current case is resolved. If there is...

The phone service at all of the correction centers are set up through bid process. There are about 30 prison-specific phone companies that fight to get the contract for each and every prison. Whoever has the contract for all inmate outbound calling and to tape record the calls essentially has a monopoly and you have to use them to receive calls.  The choice is whether you pay them for a long distance call that can run as much as $15.00...

First, congratulations on the release. That is the best possible reason for a letter not to arrive. When an inmate is released before a letter reaches them, InmateAid cannot issue a cash refund, but we will resend the letter and photos to any address you provide at no additional charge. That means the letter your fiancé never received while inside can still reach them at home. Just contact us at aid@inmateaid.com with the new address and we will take care of...

Cimarron Correctional Facility in Cushing, Oklahoma is a privately operated prison run by CoreCivic. Like all correctional facilities, new arrivals go through an Admissions and Orientation process before phone calls and visitation become available. That orientation period typically takes one to two weeks, sometimes a little longer depending on how many new arrivals are being processed at the same time. During that window your husband will be meeting with medical staff and his unit team, and he will have the opportunity...

If you have not heard from your cousin in a long time, the first step is to confirm where he is currently housed. You can do that using the Bureau of Prisons inmate locator, which will show his facility if he is still in federal custody. Once you know the facility, your options to check on his wellbeing are limited but there are a few things you can do: Call the facility and ask for the unit team or case manager. They...