Ask The Inmate. Real answers from people who've been there.

Yes, mail continues to reach inmates in disciplinary custody. That channel stays open even when almost everything else gets restricted, which makes letters and postcards the most reliable way to stay connected during this stretch. Phone access drops sharply once someone goes into the SHU. The standard limitation is one 15-minute call per week, and depending on the severity of the infraction it could be less than that or suspended entirely for a period. Commissary choices also get reduced, typically to...

She is in a complicated position involving two separate jurisdictions, and the way it plays out depends on how aggressively Washington pursues the outstanding matter. First, Missouri will process the current arrest on its own terms. The drug charges in Wright County will move through the Missouri courts, and she will be arraigned, potentially have bail set, and face whatever prosecution follows. The severity of the outcome in Missouri depends on her criminal history, the quantities involved, and how the county...

There is no fixed timeline, and that uncertainty is part of what makes privilege revocation one of the more psychologically difficult punishments in the system. The length of the revocation is entirely at the discretion of the facility, driven by two things: the severity of what the inmate did and how the inmate handled the aftermath. Contrite, cooperative, and quiet gets you out faster. Defensive, argumentative, or caught in additional violations while already on restriction makes it significantly worse. For minor infractions,...

The 300 minutes your inmate gets each month are controlled by the Bureau of Prisons, not by InmateAid. The BOP resets that allotment on the same date every month, but that reset date is specific to each inmate and is set by the BOP when the inmate first enters the system. It is not necessarily the first of the month. It could be any date depending on when that individual's account was established. Once those 300 minutes are used up, your...

The facility is not going to deliver that message for you through official channels. Staff are not supposed to pass phone numbers from outside parties to inmates, and while an occasional empathetic officer might make an exception, that is not something you can count on or plan around. The two reliable options are mail and visitation. Mail is the most straightforward. Write the new number in a letter or on a postcard and send it directly to your inmate at Fayette County....

No, and understanding the distinction is what makes the math click. InmateAid is not a replacement for the phone carrier at your jail or prison. Whatever company holds that contract, Securus, GTL, IC Solutions, or any of the others, stays in place. Your inmate still makes calls through that carrier and the cost still comes out of their account. That part does not change. What InmateAid does is use software to identify the lowest-cost number available for your specific facility and provide...