When you have both an InmateAid account and a GTL account set up for phone service, the two work together rather than independently and understanding which one handles what makes the process straightforward. GTL is the phone provider that actually connects the calls. To add minutes or funds for your son to use when calling, that deposit goes into your GTL account at connectnetwork.com. That is where the call credits live and where you go when the balance needs
Read moreNever. InmateAid does not review, censor, withhold, or share correspondence regardless of who the inmate is or how much public attention their case may be receiving. Here is exactly how the process works. When an inmate's reply letter arrives at InmateAid, it is scanned and uploaded directly to the recipient's account dashboard. The physical letter is shredded after scanning to protect everyone's privacy. InmateAid staff do not read the contents. The scanning process is automated and the material goes
Read moreAbsolutely. InmateAid does not filter, suppress, or conceal answers based on who is asking or what the subject matter is. The platform covers every imaginable topic related to incarceration and the answers come from people with real firsthand experience inside the system. That perspective is the whole point. The only reason an answer ever gets marked private is if the person submitting the question checks the private box themselves when they ask it. That is a user controlled setting,
Read moreFort Dix is one of the largest federal correctional institutions in the country and the math on jobs versus population is a real issue. With close to 5,000 inmates and a limited number of formal UNICOR and facility work assignments available, not everyone is going to have a paying job at any given time. That is just the reality of a facility that size. What happens in practice is that job assignments get prioritized based on several factors, including
Read moreSometimes it saves up to $13 per call. Sometimes only $1-3 per call. Other times we can't improve the price at all and refund your money. We know what works and if there can be savings we will let you know. SEND US YOUR NUMBER AND THE FACILITY NAME - WE WILL GIVE YOU AN HONEST ESTIMATE BEFORE YOU SIGN-UP
Read moreIt is like military training, there is a lot of marching and exercising, doing chores that require exertion. There is also a mental toughness element where they test the temperament of the inmates during these tasks, sort of like a drill sergeant in basic training. They work them hard, they are plenty exhausted when they check into their bunks to go to sleep. Not a lot of time for nonsense or trouble-making. It's designed to break young men from breaking the law into
Read moreIf there is an inmate that already has a profile set up, you can go to your My Account area and click on the "+" button that says "Follow Inmate". If the inmate is not in the member-created profiles, you may create one yourself. If you need some help, please feel free to email us at Aid@InmateAid.com.
Read moreThis disconnect happens because there is no centralized public database that tracks real-time lockdown status for correctional facilities across the country. The websites you are checking are not pulling live facility data and most of them have no mechanism for doing so. Lockdown information is managed internally by each facility and is rarely communicated through any public-facing channel in real time. A facility can be on full lockdown with every inmate confined to their cell and no outside communication
Read moreIt depends entirely on what triggered the lockdown and how quickly the situation gets resolved. There is no standard duration and lockdowns can last anywhere from a few hours to several weeks or even longer in extreme cases. Short lockdowns lasting a few hours are the most common. These get called for routine reasons like a facility-wide count that comes up short, a minor incident in one housing unit, a medical emergency, or a security sweep. Once the situation
Read moreSelf-surrendering to Fort Dix with a documented medical need is a situation the facility is set up to handle, and sleep apnea is one of the more common conditions that comes up during intake. The concern about dormitory-style living and the impact on other inmates is legitimate and actually works in your favor when making the case for keeping the mouth guard. When you arrive and go through intake processing, declare the mouth guard immediately and explain what it
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