Setup takes about a minute on your end. You sign up, InmateAid identifies the best number for the facility, and the number is issued. The inmate then needs to add it to their approved call list at the facility, which takes a few days to process through the carrier. From start to first call, budget about a week. Whether it is worth it for a temporary hurricane transfer depends on one thing: how often you talk. If you are on the...

The Central New Mexico Correctional Facility in Los Lunas is New Mexico's primary reception and classification center, which means every newly sentenced state inmate passes through there before being designated to a permanent facility. The communication gap during this period is normal and temporary. Most facilities begin orientation within the first week of arrival. That orientation process covers the facility rules, programming options, expectations, and the practical details of daily life including how phone access works. Phone privileges, commissary, and visitation...

There is no single thing. Anyone who tells you that has not done serious time or serious self-examination. What actually works is a combination of choices made consistently over time, and here is what experience says matters most. Forgive yourself, and forgive the people who will not forgive you. You created this. Owning that without drowning in it is what allows you to actually move forward. Resentment toward others or toward yourself is a chain that keeps you connected to the...

Securus Technologies holds the exclusive contract at East Central Arkansas Community Correction Center in West Memphis, which means there is no choice between carriers. Every call your inmate makes goes through Securus, regardless of what number they dial. That monopoly is not going away. What you can control is the rate Securus charges for those calls, and that rate is determined entirely by the phone number being dialed. Securus structures its pricing by number type, and the difference between the most...

The First Step Act is for eligible federal inmates, state inmates are not including in this new law. There are a number of offenders are excluded from receiving earned time credits. These include (but are not limited to) fentanyl traffickers, heroin or methamphetamine traffickers who played a leadership role in the crime, sex offenders, some immigration offenders, all 18 U.S.C. § 924(c) offenders (any crime where a firearm was involved), and people convicted of other violent offenses. This a new system that allows...