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Ask a former inmate questions at no charge. The inmate answering has spent considerable time in the federal prison system, state and county jails, and in a prison that was run by the private prison entity CCA.

Ask your question or browse previous questions in response to comments or further questions of members of the InmateAid community.

Subject: Send books and magazines

Yes, you ship directly to the facility address. When you order on Amazon, use the facility's mailing address as the shipping destination, and include your sister's full name and inmate ID number in the address field so the mailroom can route it to her correctly. There is one critical rule with Amazon book orders for inmates: you must buy new paperback books sold directly by Amazon, not used books or books sold by third-party sellers through the Amazon marketplace.

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Subject: Release questions

The most direct way is to ask him. He can get his projected release date from his case manager or unit counselor at any time, and he can pass it along to you during a call or in a letter. If you want to look it up yourself, start with the state Department of Corrections offender search for whatever state he is in. Most state DOC websites have a public inmate locator that shows the current facility and, in

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Subject: Inmate phone calls

Yes, InmateAid can still help reduce your call costs even at a federal facility, just through a different mechanism than state and county jails. The federal Bureau of Prisons operates its own self-contained phone system called TruLinks. No outside phone providers are competing for BOP contracts the way there are at state and county facilities. Instead, inmates fund their TruLinks account through Western Union deposits, and they move money between telephone, commissary, and email from that single account. Calls

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Subject: General prison questions-terminology

Should not be too long. It could be a week or more.

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Subject: Pending criminal charges

The trespassing charge is the easier one. Criminal trespass in Georgia is typically a misdemeanor that can often be negotiated down to community service, a fine, or probation, particularly with a competent defense attorney working the case. That charge alone is unlikely to produce serious jail time for a first offense. The theft charge is where the outcome gets determined. Georgia classifies theft by the value of what was taken. Theft under $1,500 is generally a misdemeanor, while anything

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Subject: Commissary

In most facilities, tehre are no limits to the money in an inmate trust account. There is a limit on what the inmate is allowed to spend. The limit about $350 per month depending on the system they are in. If an inmate owes restitution in his case, any money deposited in their trust account is fair game for the Court to take a percentage until the debt is settled.

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Subject: Money transfer

Yes. Most detention facilities, including Tucumcari, accept credit and debit cards for inmate account deposits. You can typically make a deposit online through the facility's contracted money service provider, or by phone using a card. The funds go into his commissary or phone account, depending on which service you use. To make sure the money reaches the right account, you will need his full legal name, inmate ID number, and the facility name when completing the transaction. Check which

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Subject: Survive prison

Time in prison is unlike time anywhere else. The best way to describe it is that every day is essentially identical to the one before it. Same cell, same count, same faces, same routine. It is like being caught in a loop where weeks blur into months and months blur into years without much to distinguish one from another. That sameness is both numbing and relentless. The inmates who survive that environment best are the ones who find a

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Subject: Medical treatment

Call the facility immediately and ask to speak with his counselor. That is your first and most direct contact. Explain that you were turned away from visitation for medical reasons and that you need to know he is being cared for. Counselors deal with concerned family members regularly and can at minimum confirm his status. If you cannot reach the counselor, ask for his case manager or the unit team secretary. Either of them can access basic information about

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Subject: Send inmate mail

Possibly not. The inmate ID number is how mailroom staff route incoming mail to the correct person, especially at facilities with large populations where multiple inmates may share the same name or a similar name. Without it, the letter may be held, returned, or simply not make it through. If you sent the letter through InmateAid and the facility restricts third-party mail, there is a second issue as well. InmateAid can remove their branding from the envelope and resend

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