Subject: General prison questions-terminology
No, absolutely not. You can also elect to make the inmate's profile private
Subject: Inmate search
Send us the inmate's name, ID number, DOB, the and the facility they are incarcerated in - we will set it up for you and notify you when it is synced to the services on InmateAid. If you are missing any of the information, send us some of it and we will research it for you.
Subject: Send inmate mail
Mail is handed out Monday through Friday
Subject: Money transfer
Yes, that is one way if they have the contract with the facility where your inmate is incarcerated. All money transfer solutions have a fee.
Subject: Send inmate mail
InmateAid's service is not email; it is with the US Postal Service. Inmates do not have Internet access. We estimate that it takes 2-3 business days to make it to the jail. Once there, the staff opens and reads each piece of mail and inspects it for contraband. Once they decide the mail is fit to be handed out at mail call, your inmate will receive it. Any delay that occurs at the facility is out of our control. We...
Read moreSubject: Money transfer
It depends on where they are incarcerated. Most facilities have a money transfer solution but you'd have to check with them to see who it is. We have a deal with [Western Union](https://www.westernunion.com/us/en/send-to-inmate.html?src=aff_cj_mt_Inmate+Aid%252C+LLC_6191743_SENDMONEYPAGETEXT) which primarily deals with the federal BOP but they do not cover all of the facilities. You can click the link and check to see if Western Union is a solution for your inmate.
Subject: Inmate phone calls
Phone time varies by the penal system that your loved one is incarcerated in. The federal system is 300 minutes per month. State prions and county jails have more available time to communicate by telephone. Normally, the phones are on at 6am - 9:30pm but we advise checking with your particular facility to know for certain.
Subject: Inmate phone calls
In most cases a local number will be the cheapest route for receiving inmate calls. But in the case of facilities using Securus, NCIC or City TeleCoin we get out of state numbers to save you money. Sometimes our service can save you as much as $12.00 per phone call, other times it will not save anything. If you would like to get an honest assessment, let us know the name of the facility and your telephone number before you...
Read moreSubject: Inmate phone calls
No, one has nothing to do with the other. If they are on the same account, an additional line will only add minutes to your account.
