Subject: Send inmate mail
Yes, inmates are always allowed to receive postal mail, even during evaluation periods
Subject: Visitation
A denial based on an open OUI case from three years ago with no felonies and no other record is worth appealing, and the warden's office is exactly where that appeal needs to go.
The process is straightforward but the approach matters enormously. Write a formal letter addressed to the warden at MCI Cedar Junction. Keep the tone humble, respectful, and focused entirely on why granting the visit is appropriate rather than arguing about why the denial was wrong. Wardens respond...
Read moreSubject: Bail & bond questions
Bond and home detention are two distinct mechanisms that both allow someone to avoid or leave jail, but they work differently and are granted under different circumstances.
Bond is determined at the initial appearance before a judge or magistrate, typically within 24 to 72 hours of arrest. The judge weighs factors including the severity of the charge, criminal history, ties to the community, flight risk, and public safety before setting an amount. Once set, the full amount can be posted in...
Read moreSubject: Law & court questions - legal terms
Yes, you can mail the power of attorney document directly to your brother and he can get it handled inside. This is more common than people expect and correctional facilities have a process for it.
Once the document arrives through the mail, your brother needs to request access to a notary through the facility's main office or administrative staff. Most prisons and jails have a notary available on staff or can arrange access to one, specifically because legal documents like power...
Read moreSubject: Inmate phone calls
probably not, but we don't know enough about your inmate's situation to comment further
Subject: Prison discipline
Two disciplinary tickets adding up to over six months of sanctions is serious, and the concern you feel as a parent is completely understandable. But the harder truth is that this is also a critical moment that could go one of two ways for your son.
At 19, he is at an age where the habits and patterns he establishes now inside will follow him. Inmates who accumulate tickets early tend to accumulate more. Each one goes on their institutional record,...
Read moreSubject: Inmate phone calls
Yes, your inmate must dial the new InmateAid number. That is not a technicality, it is the entire mechanism behind how the discount works.
The price difference on inmate phone calls is determined by the number being dialed, not by the account or any setting on your end. Phone carriers at correctional facilities charge different rates based on the destination number, specifically whether it is a local call or a long distance call. InmateAid assigns you a number in a local...
Read moreSubject: Send inmate mail
Log into your account. Go to your Account Dashboard. Click on Letters to Inmates and bring up the text box. Type out your letter and "save" your work. Then Click on Send Letter and the software sends this order to the fulfilment house for mailing. All letters are mailed the same day except for Sunday and holidays.
Subject: Visitation
The most reliable way to get a current answer on this is to call the facility directly at 972-441-6160. Visitation policies, particularly following the COVID-related restrictions that affected facilities nationwide, have been in flux and what was true a few months ago may not reflect current policy. Staff at the facility can tell you exactly what the current visitation format is, whether in-person contact visits are available, what the schedule looks like, and what you need to do to get...
Read moreSubject: Inmate phone calls
The frustration with GTL is completely valid and extremely common. They operate as the exclusive carrier at thousands of facilities, which means no competition and no incentive to keep rates reasonable. Families end up paying whatever GTL charges because there is no alternative on that end of the call.
The first thing worth fixing regardless of whether you use InmateAid is to stop accepting collect calls. Collect is the most expensive rate GTL offers, and every call you accept that way...
Read more


