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Ask a former inmate questions at no charge. The inmate answering has spent considerable time in the federal prison system, state and county jails, and in a prison that was run by the private prison entity CCA.

Ask your question or browse previous questions in response to comments or further questions of members of the InmateAid community.

Subject: Inmate services & supplies

No, but inmates can get their pictures taken inside and mail it to you

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Subject: Release questions

The honest answer is that it depends on the facility, and both answers you are hearing have some basis in reality. If you report by 8 pm Saturday, the clock on your two days starts running from that point. Strictly by the math, two days from Saturday evening lands you at Monday evening. But facilities do not always work on strict arithmetic, and weekend release schedules are often driven by staffing rather than precision timing. Some facilities process

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Subject: Survive prison

awesome! like paradise, except you are told when to sleep, when to wake up, where to sit, when to eat, and limited contact with the outside world. 

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Subject: Website function questions

The uploading of photos is exactly as you would upload a picture from your phone and text it or email it to a person on your contact list. Once you have selected and clicked the upload icon, the picture will appear on postcard template on the website to make sure that it looks the way you want

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Subject: Website function questions

NO, the inmate sees the address of InmateAid LLC in Florida. Your inmate can write you back using the InmateAid address, too. This gives our users some security from other inmates seeing your return address, or even keeping that private from your inmate if it might be appropriate.

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Subject: Website function questions

Inmates us the inmateAID corporate offices address in Florida. we receive and then scan the inmate's letter and place the .pdf in your account dashboard

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Subject: Inmate phone calls

Yes, absolutely! Simply email us at aid@inmateaid.com to request a "change of inmate facility" and provide us with the details and we are happy to transfer the minutes

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Subject: General prison questions-terminology

it's no picnic... as they say, "do your time, don't let your time do you"

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Subject: Inmate phone calls

This happens more often than you would think, and it is usually a simple fix. Most inmate phone systems have a feature where pressing a certain key during an incoming call, often a number on the keypad, triggers an automatic block on that number. It is easy to do accidentally, especially if you are fumbling with the phone or hit a button while trying to answer. The good news is it is not permanent. Call the facility directly

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Subject: Inmate phone calls

Good news. The service works the same way for state prison as it does for county jail. Here is how it works. Every facility uses a phone carrier, and that carrier sets rates based on the phone number being called. Those rates vary depending on the number's area code, carrier, and location. InmateAid's system runs your number through an algorithm that checks the carrier's own rate calculator and determines whether a different forwarding number can connect you to your

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