Subject: Inmate phone calls
This can be fixed. Email aid@inmateaid.com with the correct facility name and the team will update the account at the phone company end. The forwarding number gets reconfigured for the right location so calls from your dad's actual facility will route through correctly.
Include your account details and the correct prison or jail name in the email so the team can identify the account and make the change without back and forth. These corrections are handled regularly and should not take...
Read moreSubject: Website function questions
It means that a User on the website created the inmate profile for their personal use
Subject: Inmate phone calls
Yes, that is accurate. Processing facilities are the most restrictive environment an inmate will typically encounter in the Georgia system because they are transitional by design. The rules at Piedmont are tighter across the board compared to a regular housing assignment, and the limited phone schedule you described reflects that. Two 15-minute calls on alternating days, with Mondays being a phone blackout, is consistent with what processing centers impose while inmates are being classified and assessed before permanent placement.
On tablets:...
Read moreSubject: Send books and magazines
Playboy reverted back to nude photos, there is no nudity allowed in the prison mail. Maxim magazine is a prison favorite, as are the Penthouse Letters.
Subject: Prison jobs
The jobs ARE inside... someone has to maintain the facility... cleanliness, food, groundskeeping, education, etc... there is plenty of work to do...
Subject: Inmate transfer
They do not notify anyone before coming and collecting an inmate for transport. All inmate movement is kept confidential for the safety of the transporting guards.
Subject: Inmate phone calls
When you receive the new number (via email, SMS text, and on the My Account Dashboard), the line is already active and loaded with minutes
Subject: Sentencing questions
Depending on the length of the sentence (over 12 months) and the bed space available in county, they will probably get moved to a state facility to serve the balance of what time remains
Subject: Visitation
Physical contact during prison visits is allowed in most facilities but within limits that vary by security level and individual facility policy.
The standard in most state and federal prisons is a brief embrace and kiss on arrival and another when the visit ends. That contact is generally accepted across custody levels as long as it is brief and appropriate. Extended physical contact or anything that draws staff attention is where things get cut off.
Hand-holding during the visit itself is more...
Read moreSubject: Visitation
It depends entirely on the facility and the inmate's custody level. Many prisons and jails do offer contact visits where you sit in the same room as the inmate without any barrier between you. Others use non-contact visitation where you speak through glass or via phone handsets with no physical proximity. Some facilities have moved to video-only visitation, which means you are not in the same room at all.
State prisons at lower security levels, federal camps, and minimum-security facilities are...
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