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Subject: Inmate phone calls
Once the number has been added to the approved call list, the timeline depends on where the inmate is in the facility's intake and orientation process. For someone who has already completed orientation at Northern State Prison, the number can be active and available for calls within a few days of being submitted. The phone carrier has to process the new number and add it to the approved list in their system, and that typically takes two to four business days...
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Subject: Inmate transfer
There is no set timeline, and that uncertainty is one of the more frustrating parts of this situation for families trying to plan around it. When an inmate completes their sentence but has an interstate detainer waiting, they do not walk out the door. They stay in custody at the current facility until the requesting state arranges transport. How long that takes depends almost entirely on logistics and resources on the other end. The requesting jurisdiction has to schedule a transport...
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Subject: General prison questions-terminology
Yes, absolutely. Getting time served at a hearing does not always mean immediate release and there are several reasons your boyfriend could still be in Cache County Jail even after a favorable court outcome. The hold from another state This is the most common reason someone remains in custody after receiving time served or a sentence that should result in release. If another state has an active warrant, detainer, or hold on your boyfriend Cache County Jail is required to keep him...
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Subject: Inmate search
Federal: https://www.bop.gov/inmateloc/ State: https://offender.tdcj.texas.gov/OffenderSearch/  
Subject: Inmateaid website questions
In most cases the letter will find its way to your friend regardless of whether it went to the main site or the annex. Correctional facilities that operate multiple sites on the same campus or within the same system typically have mail forwarding procedures in place for exactly this situation. Staff at the receiving mailroom generally know where to redirect mail when an inmate is housed at an adjacent or connected site. TCIX, the Turney Center Industrial Complex in Only, Tennessee,...
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Subject: Inmate transfer
Yes, unfortunately it is, and the lawyer who promised otherwise was not being straight with you. Facility designation in the federal system is controlled entirely by the Bureau of Prisons Designation and Sentence Computation Center in Grand Prairie, Texas. Nobody outside of that office has binding authority over where an inmate gets placed. Not the sentencing judge, not the defense attorney, not the prosecutor. The judge can recommend a facility close to the inmate's home address in the sentencing order, and...
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Subject: Send inmate mail
On delivery confirmation, the honest answer is that there is no tracking mechanism once mail enters a correctional facility. InmateAid sends everything through USPS, and like standard mail it does not go out certified or with return receipt requested. Once it clears the facility's mailroom inspection and gets distributed at mail call, there is no digital ping that comes back to confirm it landed in your person's hands. The most reliable confirmation is the low-tech version: ask them. If they received...
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Subject: Inmateaid website questions
You can get a prepaid visa card at any drug store or target, walmart or grocery. Any of those cards will work with our services 
Subject: Arrest record search
Thank you for the kind words, it usually takes 1-3 days to reach the facility however it is up to the mail room personnel to actually pass the mail out to the inmates.
Subject: Pending criminal charges
Are we talking arraignment, bond hearing, pleadings? You are entitled to a speedy trial but that is not generaly defined to a time frame. We know some defendants that could not make bail sit in county jail for 6-9 months before anything happened on the case.
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