Duplicate listings across facilities are more common than you might expect, particularly when an inmate has been recently transferred and both the old and new facility records have not yet been fully updated in the database. It creates confusion but it is usually a timing issue rather than a mystery. The most reliable tool for locating current custody status is VINELink at vinelink.com. VINE stands for Victim Information and Notification Everyday, and while it was built primarily as a victim notification...

Yes, both are significantly restricted the moment someone goes into the SHU, and the limitations are more severe than most families expect going in. Phone access drops to one 15-minute call per week. That is it. Whatever frequency of calls you were used to before the hole is gone, replaced by a single weekly window that has to count for everything. Make sure your number is active and you are available when that call comes because there is no rescheduling it...

You might find that attitude in any walk of life. The cashier at Walmart, the nurse at your doctor's office or the deli man at the grocery could all have "a bad day". For you to think that YOU need to kiss their ass is an indictment on your attitude. WAKE UP, this isn't a hotel or restaurant. The guards are not social workers, they are paid to oversee prisoners, not patrons. YOU follow their rules without arrogance or don't...

We post on the site and in the confirmation email that the mail is sent through the US Postal Service and takes 2-3 business days to reach the facility. The letters and photos are mailed from Miami FL, the postcards, greeting cards are mailed from San Francisco CA and the magazines are mailed directly from the publishers so the delivery times will vary depending on the destination. Also, be mindful that the mail is received at the prison or jail...