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Ask a former inmate questions at no charge. The inmate answering has spent considerable time in the federal prison system, state and county jails, and in a prison that was run by the private prison entity CCA.

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Subject: Inmate transfer

Being placed four hours away when health issues make travel difficult is a genuinely hard situation, and the distance can feel insurmountable when in-person visits are not realistic. The good news is that proximity to family is a recognized and legitimate basis for requesting a transfer, and the Illinois Department of Corrections does process those requests. The standard waiting period before an inmate can submit a formal transfer request is six months from initial placement. That window exists to

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Subject: General prison questions-terminology

Yes, the discount phone service works in most county detention facilities, as long as the jail allows outgoing calls through a standard phone provider. Here is how it works: You are assigned a local phone number that matches the jail’s area Your inmate calls that number as a local call instead of long distance The call is then routed to your actual phone What you still pay for: The jail’s phone provider will still charge for the

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Subject: Commissary

Buenas tardes Jossie, La unica manera de que le podamos enviar el dinero es emitiendo una facture en su cuenta de InmateAid que una vez que usted page, nosotros nos encargamos de enviarle el dinero a la persona su esposo. Si usted quisiera mandar por ejemplo $100 tendria que pagar $31.63 de los cargos de transaccion y envio, esta seria la forma mas rapida de ayudarla. Por favor dejenos saber si quiere hacer el tramite. Gracias y que tenga buen

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Subject: Inmate search

The best place to find that information is to call the Clerk of the Court in whatever jurisdiction your offender is located. They should have all the details

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Subject: Commissary

Intake is where the people coming into a facility are first processed. They are usually there for several hours to several days. Once they are designated, they are usually moved to a more "permanent" housing facility.

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Subject: Family services

You will have to contact the facility chaplain to get that approved first, for entry into the facility

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Subject: Sentence reduction

This new law you are reading about pertains to federal inmates only. The second component is non-violent with not trafficking "king pin". If your inmate fits this criteria, write us back and we might be able to guide you as to what to do next to file for the reduction.

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Subject: Commissary

Buen dia Jossie, Haciendo una revision de su cuenta nos dimos cuenta de que el dinero nunca le ha llegado a su esposo porque la tarjecta a no ha sido autorizada. Si puede enviarnos otra informacion de tarjeta de credito podemos enviar el dinero inmediatamente. Que tenga un buen dia!

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Subject: General prison questions-terminology

When a judge says “credit for time served,” that time should be applied to the sentence, but it does not always show up immediately in the system. In most cases, the sentence calculation is handled by the Federal Bureau of Prisons (or the state equivalent), and there can be a delay while records are updated. Why it may not show yet: Paperwork from the court has not been fully processed Jail credit has not been verified or entered yet

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Subject: Release questions

Release date information is available through several channels, depending on the facility type and your relationship to the inmate. The facility website is always worth checking first. Many state correctional systems and county sheriff's offices maintain public inmate search tools that include projected release dates as part of the available record. Searching the facility name plus inmate search or offender search will usually surface the right tool if one exists. Some systems, particularly larger state DOC databases, are updated

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