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Subject: Inmateaid website questions
Yes, and the process is built directly into your InmateAid account. When you send a letter through InmateAid, the return address on the envelope is InmateAid's Florida address. Your inmate writes their reply on paper, addresses it to that Florida address, and mails it out through the facility's regular outgoing mail with a postage stamp. InmateAid receives the letter, scans it, and places it in your account under a section called Inmate Response Letters in your Account Dashboard. You will receive an...
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Subject: Inmate phone calls
The number is delivered three ways simultaneously, and checking all three will resolve this quickly. First, check your email inbox for a message from InmateAid. It should arrive within about an hour of your purchase. If you do not see it in your main inbox, check your spam or junk folder. Messages from new senders, especially first time purchases, frequently get filtered there before your email provider learns to recognize them. Second, check for a text message on the phone number you...
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Subject: Send inmate mail
yes ma'am, unless the pictures show a little too much skin, they might get rejected. please keep em coming, we all appreciate it!
Subject: Sentencing questions
This is one of the most painful intersections of criminal justice and changing law. A 30-year federal sentence for marijuana, even with conspiracy attached, reflects how aggressively the federal government prosecuted drug offenses during certain periods, and the contrast with today's legal landscape is stark. On the legal question: federal legalization of marijuana would not automatically release anyone currently serving time for marijuana convictions. Laws are not typically retroactive in that way without specific legislation authorizing resentencing or clemency for people...
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Subject: Furloughs
Parole board approval is the green light but it is not the finish line. The administrative process that follows approval is what determines when your person actually walks out, and that timeline varies significantly. The paperwork involved in processing a parole release moves through multiple departments and requires coordination between the parole board, the facility, the supervising parole officer, and in many cases, the jurisdiction where the parolee will be living. Each step has its own processing time and its own...
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Subject: Send inmate mail
No notification system is needed on your end. The letter handles it. When you send a letter through InmateAid it goes out as physical mail through USPS, printed on real paper and mailed to the facility. It arrives at the mailroom, goes through the standard inspection process, and gets handed directly to your inmate at mail call. That moment is the notification. There is no electronic alert, no staff announcement, no system message telling them something is coming. They simply walk...
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Subject: Inmate phone calls
It usually takes a few days before the inmates are given phone privileges. The Orientation must take place first before the inmate may make calls, receive visits and buy commissary. If you are also in the state of Texas, we can make the calls cheaper, check it out.
Subject: After prison challenges & services
Yes, unless you are going to live in West Virginia, South Carolina and Mississippi. These states still enforce a lifetime ban on the Supplemental Nutrition Assistance Program (SNAP), commonly known as food stamps, for people who commit drug-related felonies. Indiana had a lifetime ban but just changed its law to lift it, effective in 2020.  
Subject: Money transfer
Just send us an email and we will send you the balance. We cannot make that transfer for you, unfortunately.
Subject: Inmate phone calls
Probably not. Eleven cents is a good rate, but some go as low as 4-6 cents per minute - it depends on where you're talking about. IC Solutions has a rate calculator on their site and we'd have to run a check to see if there was any way to go lower. Without knowing the facility name, we're just guessing.
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