Standard meal times in most correctional facilities follow a fairly predictable schedule built around institutional operations rather than anything resembling a normal dining experience on the outside. Breakfast typically comes early, usually around 5:30 to 6:30 in the morning. Facilities run on early schedules and the kitchen staff, often made up of inmate workers, starts well before most people would consider a reasonable hour. Lunch generally falls around 11:00 to 11:30 in the morning and dinner is served in
Read moreYour inmate's release will in no way be shortened due to negative outside forces effecting family members. Immigration is a touchy subject in our country now and the detainment is serious. Bonding out has everything to do with the charges against him and if the judge feels that he will appear at all the court hearings.
Read moreDepending on what comes back from your background check, it normally takes no more than a week for an answer. Be mindful that the inmate receives notice of your approval and must notify their approved visitors.
Read moreThis is one of the most important questions anyone convicted of a sex offense against a child can ask before going inside and the answer requires taking it completely seriously. The first rule is never answer that question directly and honestly in general population. Ever. The inmate code around offenses involving children is absolute and the consequences of that information becoming known in a general population setting range from social isolation to genuine physical danger. No amount of honesty
Read moreThis is one of the most common points of confusion families run into when a loved one is approaching the end of their sentence and the explanation is straightforward once you understand how the Bureau of Prisons defines release. The date displayed on the BOP inmate locator is the official out date, meaning the date the inmate is fully and completely released from federal custody. Halfway house placement, technically called a Residential Reentry Center, does not count as release
Read moreYou will have to set up an inmate profile. Once that is set up in your Account, you may click on "letters and photos" - follow the prompts when selecting photos from the storage on your phone. It is easy to do, but if you are having difficulties please call our offices and we will walk you through it on the phone. 866-966-7100
Read moreIt depends on the facility but there are a number of reputable companies that offer commissary packages at various price-points. You will have to check with the facility to see if it's an approved process.
Read moreReliance is the carrier that has the only contract at the institution where your inmate is incarcerated. InmateAid is not a replacement for Reliance, but a service that will find you a local number matching the rate center of the prison, jail or detention center your inmate calls from. If you are already local, we probably cannot save you money. If your inmate gets moved, there is a likelihood that there would be a different phone service (other than Reliance). InmateAid will get
Read moreThe phone service at Pointe Coupee is Correct Solutions Group. Regardless whether you use InmateAid or not, you will have to use them. They have the contract and all inmate calls must pass through them. Local calls are cheaper than long distance calls through them - if you are not local, we might be able to save you $4-6 per call but you will still be paying them for each local call. You will have to figure out if the
Read moreInmates may not receive calls, they can only dial out. If they call you and you have not set up a pre-paid account the collect calls will cost you $15.00 for 15 minutes. If you set up a prepaid account and the calls are more than $3.00, you should check with us, we can most probably get you a better rate with a new telephone number (that we will forward to your account). SEND US YOUR NUMBER AND THE FACILITY
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