You are doing all of the right things to stay connected. If you start writing letters, there is lag time in the beginning but after the first one gets there, then there'll be a stream of consistent letters for him just about every day - if you keep writing everyday.  InmateAid's letter service is as fast as there is and VERY reliable. The photo feature is the most popular. Setting up a phone account can get expensive if you are...

Mail is considered sacred in a prison, detention center or jail.  InmateAid's service is not email; it is with the US Postal Service. Inmates do not have Internet access. We estimate that it takes 2-3 business days to make it to the jail. Once there, the staff opens and reads each piece of mail and inspects it for contraband. Any delay that occurs at the facility is out of our control. We make no guarantees as to how long it will take as there are thousands of facilities and...

Whether you can physically touch your family member during a visit depends almost entirely on the security level of the facility they are in. Contact visitation means you are in the same room with no barrier between you. A brief hug at the start and end of the visit is typically permitted, and you sit across a table or in chairs facing each other. This is the standard setup at most minimum and low security facilities, federal camps, and many county...

InmateAid's service is not email; it is with the US Postal Service. Inmates do not have Internet access. We estimate that it takes 2-3 business days to make it to the jail. Once there, the staff opens and reads each piece of mail and inspects it for contraband. Once they decide the mail is fit to be handed out at mail call, your inmate will receive it. Any delay that occurs at the facility is out of our control. We...

InmateAid's discount phone service works by providing a local phone number that reduces the per-minute cost of calls from long distance to local rates. The savings come from the difference between those two rate tiers. At Rikers Island, which is located in New York City, calls are already being billed at local rates because the facility is in the same rate center as most New York City phone numbers. There is no long-distance rate to reduce, which means an InmateAid local...

No, your husband will not be able to see photos posted on his profile. Inmates do not have access to the internet, so anything uploaded to an online profile cannot be viewed by them inside the facility. The only reliable way for him to see photos is: Sending them through the mail Using a service like InmateAid to print and deliver the photos Once printed and mailed, he will receive them as physical pictures during mail call. About rare exceptions: There are occasional situations where inmates get...