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No, the User must notify the inmate that funds are on their account so that they know they can make calls to you.
Read moreUsually within an hour. It is sent to you via EMAIL, TEXT message and displayed in your ACCOUNT DASHBOARD
Read moreIt usually takes a few days before the inmates are given phone privileges. The Orientation must take place first before the inmate may make calls, receive visits and buy commissary. If you are also in the state of Texas, we can make the calls cheaper, check it out.
Read moreProbably not. Eleven cents is a good rate, but some go as low as 4-6 cents per minute - it depends on where you're talking about. IC Solutions has a rate calculator on their site and we'd have to run a check to see if there was any way to go lower. Without knowing the facility name, we're just guessing.
Read moreYou can use us to get the same calls through them for only $.21/min .
Read moreEach facility has one phone carrier only. The company that they use determines the pricing. That is why the price is so high. InmateAid uses software to determine the best price based on YOUR phone number and the carrier. We can save big money on about 70% of the instances. We encourage you to email or call to get an honest estimate before you buy. If you buy and we cannot save you money, we will refund the transaction, no
Read moreInmateAid is always the BEST way... if you are at the cheapest rate already, we will let you know and cancel the transaction.
Read moreThe different number is the "special sauce" that makes the calls cheaper. InmateAid's computer algorithm determines the best price based upon the rate calculator on the phone carrier's website. Sometimes the best is a local number, other times it's a completely different state altogether. We don't make the rules, we use their rules to make your money last a lot longer.
Read moreYes, they are calling from the jail or detention facility's landlines. The caller ID to you'll see is the phone that they call from. That number CANNOT receive incoming calls, it's enabled to only make outbound calls.
Read moreIf you have the InmateAid Discount Telphone Service, your inmate will still be charged for the calls, but instead of costing $1.36 to connect and $0.66 per minute to talk, the entire 15-minute call will only cost 21 cents per minute or $3.15... huge savings. This is the ONLY way to save on calls because no other company can deliver the actual call except the one with the contract, in this case, Securus. The savings per call (of about $8.00 per
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