Unfortunately, inmates may not receive calls. Inmates must initiate the call to the user with either a prepaid account or a collect call (the most expensive). If you are thinking about the best way to go about setting something up, please send us the name of the facility where your inmate is incarcerated and your telephone numbner and we will give you an honest estimate of potential savings through our service

It depends on the phone service at the facility. Most of them do, but the price is pretty steep.

Yes, after they have attended orientation

This depends on the facility and the carrier. There are about 30 companies providing inmate calling from their facility. Only one of the companies works like you describe in your question. The industry is hard to follow as some of the carriers are charging higher rates for local calls than they are for long distance. Our recommendation is to send us your telephone number and the name of the institution, we will give you an honest estimate of the savings

The phone service in all of the jails, prisons and detention centers put their phone service out to government bid. The winning company shares revenue with the institution and essentially has a monopoly. InmateAid does not replace their service, we make theirs cheaper to use with a phone number that brings the lowest possible price. If you would like an honest estimate of the possible savings, please email us your telephone number and we will let you know the potential

We are not a replacement for the phone service at the jail, we provide you with a number that will make their service cheaper to use. You take our number and place it on their account. The cost of the calls will be reduced enough to justify our fee in about 4-5 calls. If you speak to your inmate everyday or every other day the savings you get with our number will make you happy.

yes, the line is 100% operational from when you receive it via email

The one that gets you the right number for the right facility under the plan that their carrier offers. InmateAid's [Discount Telephone Service](https://www.inmateaid.com/shop/calls) is pretty good. There are two solid plans, no contracts, number replacements are no charge, cancel anytime. If you would like to see an honest estimate of the savings (if any), send us the state, name of facility and your telephone number to aid@INMATEAID.COM

Yes you do. The reason that this works in your favor is the amount you actually spend in a given month. If your calls are costing $5-8 each, we can get a number that will bring the price to about $1.65. The difference in the two prices is why people use InmateAid, if you speak often to your inmate the savings will justify the $19.95/month fee. Here's an example: You pay the carrier $6.00 per call for every day in

You have to find out who is the phone carrier at the location where your inmate is incarcerated. Once we know that information, we can better evaluate your situation. Send us the institution name and state along with your telephone number to aid@inmateaid.com and we will give you an honest estimate of the savings we can get you, if any.