Our numbers are land lines and can be used to register with any and all of the prison phone services. Securus is aggressive in protecting their high rates and have blocked numbers to force the inmate to dial to the higher tariff phone number. The Federal Communications Commission (FCC) website endorses ["Low Cost Inmate Call Routing Services"](https://apps.fcc.gov/edocs_public/attachmatch/DOC-323495A1.pdf), please read their statement. You are entitled to procure local lines to save money, the government is not opposed, nor are the prisons, jails and

Your number is in Dublin-San Ramon CA and is 22 miles from the Contra Costa County - Martinez Detention Center in Martinez CA. The calls from the jail are NOT LOCAL. The carrier there is Global Tel*Link or connectnetwork.com. The call to your number is about $6.00 per call, the call to a Martinez number is only $1.65. The savings in this example are more than $4.00 per call. Our service can get you this number without a contract for

Inmates cannot receive calls. You will have to be on the receiving end of the call. There are several ways that this will work. Collect calls - are about $15 each and the most expensive way to talk. Inmate calling cards - inmates buy them from the commissary and then may dial you direct - the cost of the call is debited off the balance on the card. Pre-paid Account - you will need to set up an account with

YES WE CAN. If you would like to get an honest assessment, let us know the name of the facility and your telephone number before you sign up. InmateAid is NOT a replacement for the phone service at the prison or jail, we make their service cheaper with local phone numbers. Sometimes our service can save you as much as $12.00 per phone call, other times it will not save anything. Here is how the industry works:

Send us your telephone number and the facility where he is incarcerated - we will give you an honest estimate before you sign-up

Yes in most cases cell phones are okay, provided there is money on the pre-paid account of the phone service provider chosen by the institution. In cases where you find that they do not allow calls to cell phones, you can [come to InmateAid and we will provide you with an acceptable number](https://www.inmateaid.com/shop/calls) for your inmate to use. We will find the best price for each call, too. When your inmate dials this number, it will forward to your cell

It depends on where the call is coming from and what service provider the institution is contracted with. Send us your telephone number and the facility name - we will give you an honest estimate before you sign-up.

The fastest way is if you are able to convince an employee at the facility to pass your message to your inmate.

You would login to your My Account area. Click on **Discount Telephone**, then click on **Add Local line**. Then include the State, the Facility, Your Telephone Number and then select the plan either Monthly or Quarterly. The next screen you will see is the breakdown of what you are paying for. Then click to the next screen which is a checkout page where you enter your credit/debit card information. After your payment goes through it will immediately email your receipt

InmateAid is NOT a replacement for the phone service at the prison or jail, we make their service cheaper with local phone numbers (or in the case of Securus, NCIC or City TeleCoin we get out of state numbers to save you money). Sometimes our service can save you as much as $12.00 per phone call, other times it will not save anything. If you would like to get an honest assessment, let us know the name of the facility