We would be happy to give you a coupon code to send the new telephone number to your inmate. The code will allow you to [write your inmate](https://www.inmateaid.com/letters), send them a photo and relay the new phone number for them to use. Most inmates already know how to [get calls cheaper](https://www.inmateaid.com/shop/calls) and might be telling you to get a new line that will reduce the cost of the calls. InmateAid can help with that, too - if you are interested,

Collect calls at the least favorable way to receive an inmate call. They are $14.99 per 15-minute call. If you send us the name of the prison and your telephone number, we will give you an honest estimate of whether our [Discount Telephone Service](https://www.inmateaid.com/shop/calls) would be right for you.

No. Telmate is a prison telephone service provider whose contracts are won via government bidding process. Once they have a contract, they are the only provider for that facility. We would all love to have a business where people HAD to use it, but there was no competition for the service. Therefore, Telmate can pretty much set the prices wherever they want. InmateAid offers a service that is NOT a replacement for Telmate (and the other providers), but a

You will have to get the number to your inmate. Most corrections staff members will not pass along messages to the inmates. You can ask us for a coupon code to send your inmate this information and we will be happy to pay for this service for you.

Elmore County Jail in Idaho uses Telemate, their website is gettingout.com. Whomever is the contract provider has a monopoly on the prices. You have to use them to receive inmate calls. If you are long distance from the jail, we can make the calls cheaper by getting you a local number. Your inmate would dial locally but the calls forward to whatever type of phone you have - Telmate charges the lower rate for all the calls.

You provide your inmate's location and the phone number you want the calls forwarded to - we will get you a number that will save you money, within an hour. You receive that new number via email and it is ready to go when you get it. Send us your telephone number and the facility name - we will give you an honest estimate before you sign-up

It would go to the company that has the monopoly contract at the location where the inmate is incarcerated. It could be one of thirty different companies. Send us your telephone number and the facility name - we will give you an honest estimate before you sign-up.

Our service will provide you with a new number for the next facility. When they transfer an inmate it almost always will require a new number to keep seeing a discount. When you know where they will be, email us the new location and we will get a new number for you within an hour - **_no charge_**.

Send us your number and the facility name - we will give you an honest estimate before you sign-up. Our service does not replace Telmate, it works to make their service cheaper for you to use...reducing the cost of each call.

That is EXACTLY what we are referring to in the language on our site. Securus has the whole thing backwards where local numbers or numbers within the same state are the most expensive calls. In your case, as your inmate has pointed out, you need a phone number from anywhere other than the state you are in. When you sign up, we do the leg work and match the numbers so that you are getting one that will drop the