yes, it works perfectly with all carriers, too

Yes, email us (aid@inmateaid.com) your new information and we will make that change for you

either by postcard, letter, they can call the old number once more or you can convince someone in the administration to pass the new number to your inmate (unlikely but sometimes it works)

No, it can only be changed by the owner of the account... outside of the prison

The 23-hour lockdown is real, but some cells have a payphone in them. If that is the case then there are no limits (except the prepaid money on their books).

You have to have a Securus account regardless... but the phone number the inmate dials has a wide range of prices for the same call. So, an InmateAid number will make the Securus call price significantly lower

You can send a letter or a postcard to give them the information.

Yes, absolutely!

usually about a week. there is an orientation that they must complete before the phones are open to them

Not really, the phones are open from 6:30 am to 9:30 pm with a couple of hours blocked off in the middle of the day when the inmates are supposed to be at their work assignment