If a monthly payment is declined, your discount phone number is not permanently lost. InmateAid holds the number for you and no one else can be assigned that number while your account is being resolved. Once the payment is made successfully, the number is reinstated and your inmate can continue using it without having to go through the facility approval process again. The number stays yours. If you added funds to your card and believe the payment should
Read moreThere is no single right answer to how much money an inmate needs because it genuinely depends on the facility, the inmate's habits, and what the person on the outside can realistically sustain over a long period of time. The three main categories where trust account money goes are phone calls, commissary food and hygiene items, and one-time purchases like sneakers, a radio, or a JP4 player. Phone calls can add up quickly depending on how often contact happens
Read moreThis is not a direct communication link to a particular inmate. To write letters or send photos, you will have to go to your My Account area and click on the inmate's page and click "Letters". You will be able to communicate to him through there.
Read moreSentence reduction is not a single process but an umbrella term covering several distinct legal and administrative mechanisms, each with its own eligibility requirements and likelihood of success depending on the individual case. Good time credit is the most straightforward and widely available. Inmates who maintain clean disciplinary records and participate in required programming earn credit that reduces the actual time served against the imposed sentence. In the federal system this amounts to up to 54 days per year
Read moreSpecial visitation is an extended or non-standard visit granted by a facility under specific circumstances that fall outside the normal visiting schedule. The most common reason a special visit is granted is distance. If a family member is traveling from out of state or a significant distance to visit an inmate, most facilities will consider allowing additional visiting time or a visit outside the regular scheduled hours to accommodate the travel involved. Special visitations are not automatic. They must
Read moreThe eligibility timeline for a one-third sentence reduction depends on the state system your family member is in, since minimum B custody classifications and good time reduction formulas are state-specific rather than federal. As a general framework, most state systems that offer a one-third reduction for good behavior and program participation require the inmate to first establish a clean disciplinary record over a qualifying period, typically ranging from several months to the first third of the sentence, before the
Read moreThe box, also called the hole, SHU, or solitary confinement, has no fixed release timeline. How long someone stays there depends almost entirely on why they were placed there in the first place. There are two main types of segregation and they work differently. Disciplinary segregation is punishment for a specific rule violation. The length of time is determined by the disciplinary hearing process and is tied to the severity of the infraction. Minor violations might result in
Read moreThe Clerk of the Court in the jurisdiction where the charges were filed is the most accurate source for court dates in Virginia. For Staunton, that is the Staunton Circuit Court or Staunton General District Court depending on the nature of the charges. Call the clerk's office directly, provide the inmate's full legal name, and ask for the next scheduled court date. The information they give you will be current and official. Virginia also maintains an online case information
Read moreNavigate to the inmate profile in your account and look for the small eyeglass icon on the far right of the letter entry. Clicking that icon opens the scanned letter so you can read it. If you do not see the icon contact InmateAid support for assistance.
Read moreWe do not have that information available regarding new charges or changes to the TDCJ inmate locator. You will need to speak with your inmate's counselor or case manager to get the details or we recommend using the Background Search button to get accurate information on the offender.
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