Just thought of a question?

Have a question?

Ask The Inmate

Ask a former inmate questions at no charge. The inmate answering has spent considerable time in the federal prison system, state and county jails, and in a prison that was run by the private prison entity CCA.

Ask your question or browse previous questions in response to comments or further questions of members of the InmateAid community.

Subject: Inmate phone calls

You will have to let them know either by mail, by visiting or by speaking to a staff member and politely ask if they will relay the new number to your inmate (this is only 50% effective as they usually decline)

Read more
Subject: General prison questions-terminology

There aren't many ways to effectuate change through advocacy for a federal inmate. Unless you have DNA evidence that can attract the attention of a judge that would cause the case to be reopened it's almost impossible to go against the full weight of the United States Department of Justice - the odds are heavily on their side.

Read more
Subject: Inmate phone calls

It depends on the facility's phone carrier, their tariffs and what your phone number is. If you email us that information, we will give you an exact price for both numbers.

Read more
Subject: Inmate phone calls

No, and understanding the distinction is what makes the math click. InmateAid is not a replacement for the phone carrier at your jail or prison. Whatever company holds that contract, Securus, GTL, IC Solutions, or any of the others, stays in place. Your inmate still makes calls through that carrier and the cost still comes out of their account. That part does not change. What InmateAid does is use software to identify the lowest-cost number available for your

Read more
Subject: Sentencing questions

You can contact the Clerf of the Court in the jurisdiction where they were prosecuted and convicted. Ask to see the "Judgement and Commitment Order". This is where the lawyers go to get their documents filed and research the filings in the case. There might be a nominal fee to print out any information you are requesting.

Read more
Subject: Relationship issues

No one can see who they are calling, visiting, texting or receiving money or mail from, they are provided with the same privacy on the inside as you are on the outside

Read more
Subject: Inmate search

The inmate ID numbers are issued at the time of the arrest. That number follows them as long as they are locked up

Read more
Subject: Inmate phone calls

Not always automatically, and here is why. Different facilities use different phone carriers, and the rate structure that made your current InmateAid number the cheapest option at one facility may not apply the same way at the new location. A number that saves you money at one county jail might not be the optimal number for a different county's carrier. The good news is that this is completely handled for you at no additional charge. If your inmate gets

Read more
Search Arrest Records