Subject: Visitation
Yes, and the process for doing it is more straightforward than most people expect.
What you are looking for is called a special visit. Facilities have a formal mechanism for approving visitation outside of the standard scheduled days, and out of state travel is exactly the kind of circumstance that warrants one. Wardens and their staff deal with these requests regularly and understand that not everyone lives close enough to work around a Friday and Saturday only window.
The right move is...
Read moreSubject: Pending criminal charges
The honest answer is that it depends on several factors, but the charges themselves are on the lower end of the severity scale, which works in her favor.
Possession of paraphernalia and disorderly conduct are misdemeanor-level offenses in most jurisdictions. For someone with little or no prior criminal history, a first appearance on charges like these often results in a fine, probation, a diversion program, or time served. Judges see these cases constantly and for first-time or low-history defendants, a hard...
Read moreSubject: Inmate phone calls
Yes, and that is exactly how it is supposed to work.
InmateAid does not replace IC Solutions. It never does. Whatever carrier holds the contract at your son's facility, whether that is IC Solutions, Securus, GTL, or any of the others, that carrier stays in place. Every call your son makes still runs through IC Solutions because they are the exclusive provider at that facility. That monopoly does not change.
What InmateAid changes is the number your son dials to reach you....
Read moreSubject: Commissary
No, and that access does not exist regardless of who deposited the money or how much was sent.
Inmates retain privacy rights over their financial transactions inside the facility. The account belongs to them, and the spending history is not visible to outside parties, including spouses and family members who funded the account. There is no portal, no statement, and no way to pull up a transaction log from the outside.
That said, it is worth putting your mind at ease about...
Read moreSubject: Inmate phone calls
Once your account is set up and the number is active, the next step is simply getting that number into his hands, because he cannot use it until he knows what to dial.
There are two straightforward ways to do that. The first is through InmateAid's letter service. You can send him a letter directly through the platform with the new number included, and it will arrive through regular mail within a few days. The second option is to mail it...
Read moreSubject: Inmate search
No, and that protection exists specifically for people in your situation.
Juvenile records are confidential by law in every state. Facilities that house juvenile offenders are not permitted to publish or share lists of current or former inmates, and your record is not accessible to the general public the way an adult criminal record would be. You will not show up in a public inmate search, and your case will not appear in court databases that anyone can browse online.
The reason...
Read moreSubject: Send inmate money
In virtually every facility we are aware of, personal checks are not accepted for inmate accounts. The reasons are practical ones. Personal checks can bounce, can be fraudulent, and create administrative headaches that understaffed mailrooms and finance offices are not equipped to handle. Facilities moved away from accepting them years ago as electronic payment options became available.
The good news is that putting money on an inmate's books is easier now than it has ever been, and there are several reliable...
Read moreSubject: Medical treatment
Prison gets a bad reputation across the board, and some of it is deserved. But the reality is more nuanced than either the horror stories or the official line suggest.
The best way to think about prison care is this: it is the minimum required by law, delivered consistently, without much warmth but without deliberate neglect either. The government funds it, which means it is adequate by a baseline standard and not much more. Nobody inside is going to confuse it...
Read moreSubject: Inmateaid website questions
Yes, absolutely.
Subject: Arrest record search
No, there is no cost to the inmate - the member/user of the site pays the fees for letters sent in both directions there is a letter retrieval cost ($1.49) - the phone service also takes pre-paid and debit cards, too


