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Subject: All topics

You will have to contact or visit the Clerk of the Court for Val Verde County (assuming this is a state charge). This is where the attorneys go to get their information. The Clerk should be able to give you the entire case in printed form if you are willing to pay for the copying charge. Once you have his case number, you can contact them to get updates. 

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Subject: General prison/jail questions

The calls are expensive because it is set up with only one provider. No competition makes it easy for them to charge higher-than-normal rates. It is predatory pricing, but there is nothing you can do about it except check to see if there are better rates with different telephone numbers. That is what our Discount Telephone Service does, it takes the second-guessing out of it. If you provide your telephone number and the location of your inmate, we will give you

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Subject: Send inmate mail

They can reply to you through us. Our return address is on the postcard. If they do, we will let you know there is a letter from your inmate in your account.

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Subject: Send inmate mail

If your inmate sends you a letter to our address, we scan it into your account and notify you by email that it is there. You access the letter in a PDF, it can be read online or downloaded and printed.

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Subject: Website function questions

The Inmate Profiles on InmateAid are created by the Members of the site. If you do not find your inmate when searching, you may simply click "Create a Personal Inmate Page" and add the information. Once set up, your account is synced with the inmate's information to facilitate any service you would like to use. If you do not know the inamte's inforamtion, you may email us at aid@inmateaid.com with the offender's name and at least their state, we will

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Subject: All topics

The easiest and most reliable way is to send it by mail. But, if you call the facility, it is 50-50 that the person answering will break their internal rules of not passing information to the inmates and do it for you. It's not a major understaking, you just have to get the right person, willing to be nice.

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Subject: Website function questions

Sometimes. Since the content is user-generated, it is not monitored or verified unless requested. We are happy to do so but we are not on a live feed from the facilities. Updates are done manually.

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