Yes, that is accurate. Processing facilities are the most restrictive environment an inmate will typically encounter in the Georgia system because they are transitional by design. The rules at Piedmont are tighter across the board compared to a regular housing assignment, and the limited phone schedule you described reflects that. Two 15-minute calls on alternating days, with Mondays being a phone blackout, is consistent with what processing centers impose while inmates are being classified and assessed before permanent placement. On tablets:...

Physical contact during prison visits is allowed in most facilities but within limits that vary by security level and individual facility policy. The standard in most state and federal prisons is a brief embrace and kiss on arrival and another when the visit ends. That contact is generally accepted across custody levels as long as it is brief and appropriate. Extended physical contact or anything that draws staff attention is where things get cut off. Hand-holding during the visit itself is more...

It depends entirely on the facility and the inmate's custody level. Many prisons and jails do offer contact visits where you sit in the same room as the inmate without any barrier between you. Others use non-contact visitation where you speak through glass or via phone handsets with no physical proximity. Some facilities have moved to video-only visitation, which means you are not in the same room at all. State prisons at lower security levels, federal camps, and minimum-security facilities are...

If your mailing came through InmateAid, the return address on everything he received is InmateAid's office in South Florida, not your address in Australia. He can write a letter back to that address, and InmateAid will receive it, scan it, and post it to your account so you can read it. The cost to retrieve a return letter is minimal. The process is the same whether you are in the next town or on the other side of the world. He...