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A letter from home arriving at mail call is one of the most powerful moments in an incarcerated person's day. It is proof that someone on the outside is thinking about them, that life is continuing, and that there is something worth coming home to. But sending mail to a correctional facility involves rules that vary by institution and mistakes can mean your letter never arrives. This section covers how to address mail correctly for federal and state facilities, what the mailroom screening process looks like and how long it adds to delivery time, what content is and is not permitted in letters, how to send photos and why sending them through InmateAid's service is more reliable than printing and mailing them yourself, how to send mail from outside the United States, and what the InmateAid return letter service does for inmates who want to write back. The guidance here makes sure every letter you send reaches its destination. See also our sections on Inmate Care Packages, Send Books and Magazines, and Inmate Phone Calls.

Subject: Send inmate mail
We estimate that it takes 2-3 business days to make it to the jail. Once there, the staff opens and reads each piece of mail and inspects it for contraband. Any delay that occurs at the facility is out of our control. We make no guarantees as to how long it will take as there are thousands of facilities and none of them do things the same way.Please be patient, if the ID number and facility are correct we are 100% reliable. Mail call is Monday...
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Subject: Send inmate mail
Many of our members use the Inmate Response Mail service through InmateAid. Your inmate would write you back to the return address on the letters which are to the InmateAid corporate offices in Florida. We receive the letters on your behalf, scan them into your My Account section and notify you by email that they are waiting for your review. There is a charge of $1.49 for this service. The people that use this service like the security and privacy...
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Subject: Send inmate mail
Happy Holidays Teri! Your letter had to have a corresponding inmate for the services (letter or phone) to work. Just having their name and facility is enough for the whole system to sync together. There is no definite way to know if the letter is received. We do not have a verification system in place but we do know if it gets returned to us. In that event, we investigate the reason and notify you of your options going forward. ...
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Subject: Send inmate mail
We estimate that it takes 2-3 business days to make it to the jail. Once there, the staff opens and reads each piece of mail and inspects it for contraband. Any delay that occurs at the facility is out of our control. We make no guarantees as to how long it will take as there are thousands of facilities and none of them do things the same way.Please be patient, if the ID number and facility are correct we are 100% reliable. Mail call is Monday...
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Subject: Send inmate mail
The delays during holiday times are normal but they are not usually too long. Normally there are longer delays once inside the mail room as the staff reads all the letters and decides what gets handed out and what gets rejected. As long as your letter has the correct inmate ID number and the correct facility and does not contain content relating to what they deem to be unacceptable, you'll have no problems. But be mindful that prison makes their...
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Subject: Send inmate mail
The only approved size that fits all of the prison criteria is what InmateAid prints it's pictures on - 4" x 6" glossy photo paper. Polaroid-type paper is definitely not allowed or any multi-layered paper. Also, computer generated photos are not allowed in the majority of facilities.
Subject: Send inmate mail
Each letter is $1.49. The Photos are $1.39 each. If you are going to send a lot of photos, let us know beforehand and we will send you a coupon code to discount the whole purchase.
Subject: Send inmate mail
Yes, the mail goes out up to 4:30 pm EST on Saturday. Anything that comes in after that time does not make it to the US Post Office until Monday morning. However, there is no mail call on the weekends for the inmates to receive incoming mail.
Subject: Send inmate mail
Inmates generally do not receive letters directly through the internet. When you send a letter online through a service like InmateAid, it is printed and mailed to the facility as regular postal mail. Once your letter is processed and sent, it typically arrives at the jail or prison within 2 to 3 business days through the postal system. That is just the delivery to the facility. After it arrives, the facility’s mailroom staff will open and inspect the letter for security reasons....
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Subject: Send inmate mail
The letter and photo service from InmateAid is straightforward. You type up a letter and upload photos where applicable - proceed to the Pay Now page and complete the transaction. The letter order flows through our Admin area to the Processing Department. Letters are processed immediately upon entry unless it is after 6pm on Saturday, then the letters do not go through the process until Monday morning. You may check in your My Account area to see the status of your letter order. The letters are printed, folded and...
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