InmateAid's long standing policy is that if your inmate gets moved and the service or merchandise you sent gets caught in the move, InmateAid will replace or resend EVERYTHING at no charge whatsoever. Just drop us an email to aid@inmateaid.com and we will make the chages and resend your inmate the thoughtful letters or postcards.

The facilities only forward the mail if the inmate is in the same system, like if they are in federal and get shipped to another federal facility in a different state... that mail WILL get to your inmate, eventually. Same with the state system. Where mail will NOT get forwarded is if the inmate is moving between systems. County jail to county jail the mail will never get there (InmateAid will resend it for you for no charge, just let

Absolutely!! As a former inmate, i can tell you 100% that those are the BEST letters. We like receiving them and we like writing you back with even better ones. Be mindful that some letters are read by the COs, it's their job. They are looking for plots, escape plans, planning other crimes or inmates trying to run a business - not sexy talk. Sexual talk between letters is perfectly normal and expected :))

Yes, a letter is the only way as the prison will not allow anyone to pass along messages. Or a postcard. Or a Greeting Card. 

If they are moved within the same system, like federal-to-federal or state-to-state the mail will get forwarded. If they cross over or are sent to county for court, then the mail will be returned. If you send your mail through InmateAid, they will resend it for you at no charge, just let them know where the inmate was transferred.

That might work, but it won't look like you cared very much. Our postcard service is great, and it's easy to upload photos off your phone and create a message on the other side for only 99 cents. It'll be a better option I think

The inmate writes to you using our address - some people love not having to use their own address if they choose not to. We receive the letters (up to 6 pages) on your behalf and scan them into your account and send you an email notification that it's there.

Yes, InmateAID is a preferred source of inmate mail at EVERY prison and jail in the US. The mail room staff knows that since 2012, they can trust that the mail with an InmateAID logo on the envelope to be free from contraband or any other attempt to smuggle things into their facility.

The short answer is "yes", but there is a little more to it. One of the reasons InmateAid offers the Greeting Cards service is that the process follows strict guidelines for incoming mail. Most store-bought cards have glitter or other affixings that might cause it to be rejected in the mail room of the prison. The selection of cards on InmateAid are delivered on a postcard that meets the standards of every facility in the US. For 99 cents each,

There is a California State Statute that permits the prison mail room to hold incoming mail for inmates up to three weeks. It does not happen often, but they have that right and sometimes they enforce it.