Reviewed on: April 21,2026
Inmate Phone Calls

Why Does Securus Charge More for Local Numbers?

"If you are already local, we cannot save you money. - in most cases unless the carrier is Securus, NCIC or CityTeleCoin where the opposite occurs." Can you please further explain this? The jail does use Securus, and I do have a local number. My inmate told me to look into getting a long distance # to save money.

Securus has the pricing structure backwards compared to most phone carriers.
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Answered by a former federal inmate · 14+ years advising families
✓ Verified answer December 18,2015 · Inmate Phone Calls
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Securus has the pricing structure backwards compared to most phone carriers. With a normal phone plan, local calls are cheaper than long-distance calls. Securus flips that entirely. With Securus, calls to numbers within the same state as the facility are actually the most expensive. Calls to out-of-state numbers cost significantly less. Your inmate figured this out from the inside, and he is right.

So if you are in the same state as the facility he is at, your local number is costing you more per call than it should. What InmateAid does is provide you with a phone number from outside your state that forwards calls directly to your real phone. You never miss a call, nothing changes about how you receive it, but the call routes through an out-of-state number and Securus charges the lower long-distance rate. The savings can drop the cost to around $3.00 per 15-minute call, depending on the facility and your current rate.

The same pricing quirk applies to NCIC and CityTeleCoin, which is why InmateAid flags those carriers specifically on the site.

To get started, send InmateAid your current phone number and the name of the facility. The team will give you an honest estimate of what you are currently paying versus what you would pay with the forwarding number before you commit to anything. No guesswork on your end.

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Accepted Answer Date Created: December 18,2015
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About this answer: This response was prepared by InmateAid’s editorial team in consultation with former inmates who have direct experience with the federal correctional system. InmateAid has served families of the incarcerated since 2012. This is general information only — not legal advice. Last reviewed April 2026.