Recently Asked
Inmate Care Packages
How to Send Care Packages to an Inmate in Prison?
Sending a care package to someone in prison is not as simple as boxing up items and shipping them from home. Most correctional facilities do not accept...
Send Inmate Money
How to send money to a inmate in Jail or Prison?
Sending money to an inmate is one of the most practical things you can do to support someone on the inside. Money on their books gives them access to...
General Prison Questions-Terminology
"What is the difference between jail and prison?
Jail and prison are two distinct types of correctional facilities that serve different purposes, house different populations, and operate under different...
Inmate Phone Calls
How do I get a phone call from my husband who has just been transported there
When an inmate arrives at a new facility, phone access does not begin immediately. There is an intake and orientation process that typically takes one to two...
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What Is Daily Life for a Female White Collar Federal Inmate?
Federal camps are the lowest security level in the system, and for a white collar offender, that is generally where you will land.…
Federal camps are the lowest security level in the system, and for a white collar offender, that is generally where you will land. The environment is structured but not oppressive, and the population tends to be calmer and more manageable than what you find at higher security levels.
The day revolves around work, meals, count times, and whatever programming or personal time fills the gaps. Having a job is mandatory, and new inmates typically get assigned to one of three places...
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How can I find out if I'm on the visitor list
Your inmate knows when you are approved to visit…
Your inmate knows when you are approved to visit
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If the inmate gets moved can you transfer the minutes to a new facility
Yes, absolutely!…
Yes, absolutely! Simply email us at aid@inmateaid.com to request a "change of inmate facility" and provide us with the details and we are happy to transfer the minutes
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How Do I Unblock My Phone From Iowa Med Classification?
This happens more often than you would think, and it is usually a simple fix.…
This happens more often than you would think, and it is usually a simple fix.
Most inmate phone systems have a feature where pressing a certain key during an incoming call, often a number on the keypad, triggers an automatic block on that number. It is easy to do accidentally, especially if you are fumbling with the phone or hit a button while trying to answer. The good news is it is not permanent.
Call the facility directly and ask to speak...
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Does InmateAid Phone Discounts Work for State Prison?
Good news.…
Good news. The service works the same way for state prison as it does for county jail.
Here is how it works. Every facility uses a phone carrier, and that carrier sets rates based on the phone number being called. Those rates vary depending on the number's area code, carrier, and location. InmateAid's system runs your number through an algorithm that checks the carrier's own rate calculator and determines whether a different forwarding number can connect you to your inmate at...
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Como Puedo Comunicarme Con Mi Esposo en Prison?
Hay más de 18.000 prisiones y cárceles y alrededor de 25 compañías telefónicas independientes que contratan instalaciones individuales.…
Hay más de 18.000 prisiones y cárceles y alrededor de 25 compañías telefónicas independientes que contratan instalaciones individuales. En casi todos los casos, existe una amplia variación de precios según su ubicación. En la prisión federal, las tarifas son de seis centavos por minuto para un número local, 21 centavos por minuto para una llamada de larga distancia. Cualquier número local ayudará a un preso federal a ahorrar dinero.
Emitimos la línea local, se la dan al interno que tiene que...
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How Long Until My Son Is Transferred After Being Sentenced?
There is no set timeline, and that is the frustrating reality of transfers within the county and state system.…
There is no set timeline, and that is the frustrating reality of transfers within the county and state system.
Once a sentence is handed down and a placement is determined, the facility needs two things to move him: an available bed at the receiving location and a transport arrangement. Both of those depend on factors outside anyone's direct control. If the detention center has open beds and a transport run scheduled soon, it could happen within days. If beds are tight...
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How does this service link with securus?
We have an algorithm that tells our system what number is the lowest priced.…
We have an algorithm that tells our system what number is the lowest priced. We use all of the carrier's own rate calculators to determine if we issue a line or not. Here is a link to the Securus' Rate Calculator (https://securustech.online/#/rate-quote). This rate calculator allows the customer to see what the rates are... in many cases the savings are 50-75% off.
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Will an Inmate Always Be Sent to Their Designated Facility?
If Butner is the facility listed on his sentencing paperwork, that is where he is going.…
If Butner is the facility listed on his sentencing paperwork, that is where he is going. The Bureau of Prisons follows through on designations. Tallahatchie is simply a holding point while the transfer logistics get arranged.
What you will not get is any advance notice of when it happens. That is by design. Transfer dates, times, and routes are kept confidential for security reasons. The facility will not tell you, and your son likely will not know until the morning it...
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How does the phone work
There are over 18,000 prisons and jails and about 25 separate phone carriers that contract with individual facilities.…
There are over 18,000 prisons and jails and about 25 separate phone carriers that contract with individual facilities. In almost every case, there is a wide price variance depending on your location. In federal prison, the rates are six cents per minute for a local number, 21 cents per minute for a long-distance call. Any local number will help a federal inmate save money. We issue the local line, they give it to the inmate who has to initiate the...
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How to Get Your New Phone Number to an Inmate Quickly?
When a letter feels too slow, you have a few options worth trying.…
When a letter feels too slow, you have a few options worth trying.
The fastest is to call the facility directly and ask nicely. This works about half the time and depends entirely on who picks up the phone and how the conversation goes. Be polite, be brief, and be straightforward about what you need. Something simple like explaining that your number changed and you just need someone to pass it along to your fiancé goes further than a complicated story....
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Can a inmate make other calls from the friends and family account some how
Depends on how the account is set up.…
Depends on how the account is set up. If you set up a "one-number only" Service like InmateAid, only the calls you pay for will come to you.
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How do we get the new number?
just send an email to aid@inmateaid.com and we will send you a new number immediately.…
just send an email to aid@inmateaid.com and we will send you a new number immediately.
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Como Llama un Recluso Despues de Recargar el Telefono?
Para nuestro Servicio, el preso usa el número que le proporcionamos.…
Para nuestro Servicio, el preso usa el número que le proporcionamos. Este número se corresponde con el servicio de la instalación para obtener la tarifa más baja que ofrecen. El cargo por llamada es normalmente un 50% más bajo con el mejor número de teléfono
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Will he be able to call me from Kirkland Correctional SC?
First, we are sorry about your son's sentence.…
First, we are sorry about your son's sentence. Twenty-five years is a long road and the first days after sentencing are among the hardest for everyone involved.
Here is what to expect in terms of communication. Kirkland Correctional Institution is South Carolina's reception and evaluation center, which means your son will go through an orientation period of about a week or so before full privileges open up. During that window phone access is limited while he gets processed, classified, and assigned...
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