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Inmate Care Packages
How to Send Care Packages to an Inmate in Prison?
Sending a care package to someone in prison is not as simple as boxing up items and shipping them from home. Most correctional facilities do not accept...
Send Inmate Money
How to send money to a inmate in Jail or Prison?
Sending money to an inmate is one of the most practical things you can do to support someone on the inside. Money on their books gives them access to...
General Prison Questions-Terminology
"What is the difference between jail and prison?
Jail and prison are two distinct types of correctional facilities that serve different purposes, house different populations, and operate under different...
Inmate Phone Calls
How do I get a phone call from my husband who has just been transported there
When an inmate arrives at a new facility, phone access does not begin immediately. There is an intake and orientation process that typically takes one to two...
More Questions
How to have phone service to avoid collect calls?
You have to know who the phone carrier is at the facility.…
You have to know who the phone carrier is at the facility. You set up an "advance pay" account. IF your calls are more than $3.00 for 15 minutes, InmateAid's Discount Phone Service might be worth checking out. If we cannot save you money, we refund the transaction.
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Do women have access to dildos on commissary?
Really??…
Really?? this is not on the commissary list
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What is the qualifications for a federal inmates halfway house
The inmate's case manager and counselor recommend the amount of halfway house time.…
The inmate's case manager and counselor recommend the amount of halfway house time. Usually, the longer the sentence, the longer the halfway house giving the released have ample time to re-enter the workplace and society in general. The qualifications are that the inmate is within 12 months of release. Normally six months is the longest time period for halfway house residency. Once there, the inmate is almost home. Continue following rules, get a job and start paying one-third of your...
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How do the phone calls work at a federal prison? Are the inmates only allow to call?
Federal inmates are allowed 300 minutes per month (400 mins Nov & Dec) - outbound calling only.…
Federal inmates are allowed 300 minutes per month (400 mins Nov & Dec) - outbound calling only. They are 15-minutes each and are paid for from their Trulincs account (which can be funded by outside people or through the job they have inside). The calls are either SIX cents per minute (local) or TWENTY-ONE cents per minute (long-distance). InmateAid can get you a local line for almost all federal facilities for only $5.00. You save $45 per month!!
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Trying to connect with a loved one. Need cheaper calls?
Let us know the name of the facility and your phone number - we will give you an honest estimate of the savings before you buy…
Let us know the name of the facility and your phone number - we will give you an honest estimate of the savings before you buy
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if i buy a phone line will the inmate be notified so they know they can call me?
You will have to let them know.…
You will have to let them know. We offer a free letter to notify the inmate of their new number, email us and request a coupon code.
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How Does My Inmate Find Out About the New InmateAid Number?
The facility is not going to deliver that information for you.…
The facility is not going to deliver that information for you. Staff are not in the business of passing phone numbers from outside parties to inmates, and while occasionally an empathetic officer will make an exception, that is not something you can count on or plan around.
The reliable way to get the number to her is through mail. Send a letter or postcard to Gilpin County Detention Center with the InmateAid number written clearly inside. That piece of mail will...
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Why do you have to kiss the prison employees ass, just to get them to do their job
You might find that attitude in any walk of life.…
You might find that attitude in any walk of life. The cashier at Walmart, the nurse at your doctor's office or the deli man at the grocery could all have "a bad day". For you to think that YOU need to kiss their ass is an indictment on your attitude. WAKE UP, this isn't a hotel or restaurant. The guards are not social workers, they are paid to oversee prisoners, not patrons. YOU follow their rules without arrogance or don't...
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Do Federal Prisons Have Computers for Inmate Use?
On the minutes, yes, the standard plan runs 300 minutes per month.…
On the minutes, yes, the standard plan runs 300 minutes per month. The exception comes during the holiday season. In November and December the Bureau of Prisons increases the allotment to 400 minutes to account for the higher volume of family calls during that time of year. That extra hundred minutes makes a real difference during the stretch of the year when staying connected matters most.
On computers, federal facilities do have them, but they are not the open internet access...
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What Happens When an Inmate Uses All 300 BOP Phone Minutes?
The 300 minutes your inmate gets each month are controlled by the Bureau of Prisons, not by InmateAid.…
The 300 minutes your inmate gets each month are controlled by the Bureau of Prisons, not by InmateAid. The BOP resets that allotment on the same date every month, but that reset date is specific to each inmate and is set by the BOP when the inmate first enters the system. It is not necessarily the first of the month. It could be any date depending on when that individual's account was established.
Once those 300 minutes are used up, your...
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How Does My Inmate Find Out About My New InmateAid Number?
The facility is not going to deliver that message for you through official channels.…
The facility is not going to deliver that message for you through official channels. Staff are not supposed to pass phone numbers from outside parties to inmates, and while an occasional empathetic officer might make an exception, that is not something you can count on or plan around.
The two reliable options are mail and visitation.
Mail is the most straightforward. Write the new number in a letter or on a postcard and send it directly to your inmate at Fayette County....
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Can I get a price list for the items in the commissary store?
What facility?…
What facility?
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How does my inmate know I set up the phone line
You will have to let them know either by mail, by visiting or by speaking to a staff member and politely ask if they will relay the new number to your inmate…
You will have to let them know either by mail, by visiting or by speaking to a staff member and politely ask if they will relay the new number to your inmate (this is only 50% effective as they usually decline)
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How much money does this save me?
It depends on the facility's phone carrier, their tariffs and what your phone number is.…
It depends on the facility's phone carrier, their tariffs and what your phone number is. If you email us that information, we will give you an exact price for both numbers.
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Does Paying for InmateAid Replace the Jail Phone Service?
No, and understanding the distinction is what makes the math click.…
No, and understanding the distinction is what makes the math click.
InmateAid is not a replacement for the phone carrier at your jail or prison. Whatever company holds that contract, Securus, GTL, IC Solutions, or any of the others, stays in place. Your inmate still makes calls through that carrier and the cost still comes out of their account. That part does not change.
What InmateAid does is use software to identify the lowest-cost number available for your specific facility and provide...
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