When you set up a Discount Telephone Plan with InmateAid, we will give you a coupon code to write your inmate and let them know that there is a new number to call, and you'll explain to them how it works. We will even make the coupon good for a picture too.

We do not have that information on this website.  You will have to contact the clerk of the court where your inmate's case was heard or where he was sentenced. Contact the clerk, ask to speak with the presiding judge's secretary. They will have everything you would need to know about the case, the scheduling and the outcome if there was one.

You should call the warden's secretary or the chaplain to see if this is even possible. Visitation forms are not that hard to have copies made and make available for all inmates to get them to their loved ones. This is not a normal course of doing business for the prisons. They regard visitation as a very high priority.

Call the facility, or give us as much information as you have and we can try and locate them for you. The inmate profiles are set up by the member/users of the website. We do not monitor, verify or update the profiles unless requested by the member/user. If you would like to create an inmate profile we would be happy to do it for you. Please send us the inmate's name, their ID number and the facility where they are

We estimate that it takes 2-3 business days to make it to the jail. Once there, the staff opens and reads each piece of mail and inspects it for contraband. Once they decide the mail is fit to be handed out at mail call, your inmate will receive it. Any delay that occurs at the facility is out of our control. We make no guarantees as to how long it will take as there are thousands of facilities and none

No, the email programs that exist in federal prison and some state systems is text only. The best and most reliable way to send the right size and quality photos into all the prisons, jails and detention centers that allow them is through InmateAid. Our photos are printed on the highest quality glossy paper and look great in your inmate's hands. Let us know if you need help getting started.

The Discount Telephone Service helps whomever is paying the bill for the calls. If you are putting money on your inmate's books, then it would probably be beneficial to get more calls for the amount you've sent than less, right? Our service does not replace what the inmate has to do to make a call. They have to pay for the outbound call to the prison phone company. We just make that call cheaper. Inmost cases, the local call is

Yes. The service is called Inmate Response, your inmate can write you using the return address of inmateAid which is on the letter they receive from you. If you did not provide your address or do not want it known, they will write you back through us. Our members love the privacy and security that InmateAid provides.

If you use a collect call option from an inmate, the cost of the call will be at least $15.00. This is the most expensive option out there. There are better ways to receive calls.  If you are concerned about how to handle a pre-paid account, you can get a prepaid VISA card at any grocery or drug store. They work like a credit card and have the buying power of the amount you load on the card.  InmateAid can

The inmate must make the outbound call. They cannot receive calls. All of the prison facilities in the United States operate the same way. They award the contract to one phone company who is the sole provider for that detention center. All calls are tape recorded by them and they get paid for every call. You have to use them, no matter what. The choice you make is whether to pay them a little, or pay them a lot. Our