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The member has the responsibility to get the new local number to the inmate. If you would like a coupon for the letter service, please let us know and we will pay for it so that you can notify your inmate of the change.

We estimate that it takes about 2-3 business days to arrive in the facility mail room. Once there, the staff opens each piece for contraband. Be mindful that each facility has their own set of rules as to how long they have to actually deliver the mail to inmates at "mail call"

The general rule is a hug and a kiss when you arrive and leave and "no contact" during the visit. The guards pretty much determine how liberal the contact might be (i.e. hand holding ok, "touching" not usually). You just have to be VERY careful and aware during the visit as the guards have the final say. They can end the visit or even suspend future visits. The guards want to be respected, too.

Jails generally provide paper and pencils for inmates to write letters. They also have something called "indigent mail" which is a program offered to those inmates who've not received any money in their commissary trust accounts. The jails are pretty understanding and humane when it comes to inmates staying in touch with loved ones.

Yes, we will notify you when your inmate has sent you a letter and it will be accessible in your Account Dashboard.

Yes, Securus will always get something for connecting the calls from the prison, they have the contract to tape record the calls and can charge higher rates than normal because there is no competition to push prices lower. Your decision to use us is based on how much calling you will do. We estimate there is a savings of $5 to $15 per call, with 10 or more calls per month, the savings more than pay for the $19.95 service

It depends on how long his incarceration was. If he was in prison over five years, generally they will have 6 months of halfway house. For shorter sentences, the halfway house stay is less, too. It is all about how long the staff feels it will take to ready an inmate for society. Ask YOUR inmate, they absolutely were told how long it would be.

We estimate that it takes about 3 business days to arrive in the facility mail room. Once there, the staff opens each piece for contraband. Be mindful that each facility has their own set of rules as to how long they have to actually deliver the mail. For instance, the CDCR in California has up to 14 days from receipt. This is a drastic example, but the prison business is not normal and the rules are like a moving target.

Halfway houses are a way for the correctional divisions to ease an inmate back into society. It is a much looser environment but there is still supervision that residents must abide by. Inmates will be tested for drug or alcohol use and one small slip gets them sent back to serve the full sentence. The staff monitors the re-entry process encouraging work release and reintegration back to the family unit. The location is usually the nearest facility to where the