If someone you love is locked up in Kentucky, getting money into their account covers commissary - food, hygiene, phone time, writing supplies - and keeps the connection alive. Kentucky's state prison system uses a single deposit vendor, and it is not JPay. Despite what older websites say, the current platform linked on the official Kentucky Department of Corrections Payment Services page is Access Corrections. Families using JPay for KDOC state prison deposits should verify whether those deposits are reaching the right account.
Kentucky splits adult custody into two systems: the Kentucky Department of Corrections (KDOC) for state prison sentences, and county jails operated by county or city-county governments. Confirm which one your person is in before sending anything.
State prisons: KDOC and Access Corrections
If your person is in a KDOC state prison facility, the deposit vendor linked on the official KDOC Payment Services page is Access Corrections. The page directs families to accesscorrections.com with a Kentucky-specific subscriber link and displays the Keefe Commissary partnership information.
Access Corrections offers four deposit methods:
Online at accesscorrections.com - 24 hours a day, using Mastercard or Visa debit or credit card. Fees apply.
Mobile app - the free Access Corrections app is available on Android and iOS. Mastercard and Visa accepted. Fees apply.
By phone at 1-866-345-1884 - bilingual live agents available 24 hours a day, seven days a week. Mastercard and Visa accepted. Fees apply.
Cash at retail locations - through CashPayToday at participating stores including Dollar General, Family Dollar, CVS, and 7-Eleven. Register at cashpaytoday.com for a barcode. Fees apply.
By money order - the lower-fee mail option. Fill out the Access Corrections deposit form. Make the money order payable to "Access Corrections - Kentucky DOC." Mail the completed form and money order to:
Access Corrections - Kentucky DOC
P.O. Box 12486
St. Louis, MO 63132
Mail deposits take up to one week to process after Access Corrections receives them. Electronic deposits typically post within 24 hours.
The KDOC number is required for all deposit methods. Find it using the Kentucky Offender Online Lookup (KOOL) on the KDOC website at corrections.ky.gov.
A note on JPay and Kentucky DOC
Third-party websites and older guides frequently list JPay as the KDOC deposit vendor. The current official KDOC Payment Services page does not link to JPay - it links directly to Access Corrections. This appears to reflect a vendor transition. If you have a JPay account you previously used for KDOC state prison deposits, verify with the facility or with KDOC directly that your deposits are posting correctly before continuing to use it.
Phone calls are separate from the trust account
Kentucky DOC contracts with Securus Technologies for inmate phone calls at state prison facilities. Phone account setup and funding go through Securus directly - online at securustech.net or by calling 1-800-844-6591. Phone accounts are separate from the commissary/trust account deposit process. Funding the commissary account through Access Corrections does not credit phone time.
Probation and parole payments
Probation and parole fee payments are handled separately from trust account deposits. The KDOC Probation and Parole Payment Services page at corrections.ky.gov/Probation-and-Parole/Pages/paymentservices.aspx has current information on supervision fee payment methods.
Debt deductions
Kentucky state prison inmates with outstanding court-ordered fines, restitution, or other obligations may have amounts deducted from their account before the balance is available for commissary spending. The deduction percentage or amount depends on the specific obligation and KDOC policy.
County jails: vendor varies by county
Kentucky has 120 counties - the most of any state except Georgia and Texas - plus Louisville Metro, which operates as a merged city-county government. Each jail or detention facility sets its own deposit vendor independently.
Louisville Metro Department of Corrections (LMDC), at 400 S. Sixth Street, Louisville KY 40202, is the largest jail system in Kentucky. LMDC uses its own Inmate Accounts service for trust account deposits. For questions about inmate money or property, call 502-574-2146. For general information, call 502-574-8477. Note that LMDC now uses Smart Communications for mail processing - letters go to a central scanning facility rather than directly to the jail.
Fayette County Detention Center (Lexington), at 600 Old Frankfort Circle, uses MyCarePack/Access Securepak for commissary packages and account services.
Kenton County Detention Center (Covington), at 3000 Decker Crane Lane, uses Care-A-Cell for commissary ordering and deposits.
Campbell County Detention Center (Newport), at 601 Central Avenue, uses JailATM.com for deposits. Lobby kiosk and money orders are also available.
Franklin County Regional Jail (Frankfort), at 400 Coffee Tree Road, uses JailATM for deposits and money orders.
The vendor is county-specific. The only reliable way to find the current vendor for a specific Kentucky county jail is to check that county's website or call the facility directly.
Accounts do not transfer between vendors. When your person moves from a county jail to a KDOC state prison - or between county jails using different vendors - the account and balance stay with the original vendor. You set up a new account with the new provider.
Federal custody in Kentucky
If your person is in federal Bureau of Prisons custody in Kentucky - including USP McCreary, FCI Manchester, or FMC Lexington - deposits go through the BOP Trust Fund via Western Union, MoneyGram at retail, or online at bop.gov. You need the eight-digit BOP register number. Do not use KDOC or county jail deposit methods for federal inmates.
What to know before you send anything
Verify the vendor before depositing. If you previously used JPay for KDOC state prison deposits, confirm with the facility that deposits are still posting correctly. The current official KDOC Payment Services page links to Access Corrections, not JPay.
Phone and commissary are separate. Securus handles phone accounts; Access Corrections handles the trust/commissary account. Funding one does not credit the other.
Get the KDOC number first. Required for all state prison deposit methods. Find it through the Kentucky Offender Online Lookup (KOOL) at corrections.ky.gov.
County jails use their own vendors. Do not assume Access Corrections works for your county jail - it is the KDOC state prison vendor. Louisville Metro, Fayette County, Kenton County, and others all use different platforms.
Related pages:
/prisons/kentucky
How to write a letter to someone in a Kentucky facility
Send mail and photos through InmateAid
Arrest Record Search (affiliate)
Frequently asked questions
What vendor does Kentucky DOC use for inmate deposits?
Access Corrections. The official KDOC Payment Services page links directly to Access Corrections with a Kentucky-specific subscriber code. Some third-party sites still list JPay - that information appears to be outdated.
Is JPay still used for Kentucky state prison deposits?
The current official KDOC Payment Services page does not link to JPay. It links to Access Corrections. Verify directly with KDOC or the specific facility if you have been using JPay for KDOC state prison deposits.
How do I deposit through Access Corrections for a Kentucky state prison inmate?
Online at accesscorrections.com, by the mobile app, by phone at 1-866-345-1884, or by cash at CashPayToday retail locations (Dollar General, Family Dollar, CVS, 7-Eleven). Fees apply to all electronic methods.
What is the mailing address for Kentucky DOC money order deposits?
Access Corrections - Kentucky DOC, P.O. Box 12486, St. Louis MO 63132. Make payable to "Access Corrections - Kentucky DOC." Include the deposit form. Allow up to one week after receipt to process.
What is the KDOC number and where do I find it?
The KDOC number is the identification number assigned to every Kentucky state prison inmate. Find it using the Kentucky Offender Online Lookup (KOOL) at corrections.ky.gov.
How do I fund a phone account for calls from a Kentucky state prison?
Through Securus Technologies - online at securustech.net or call 1-800-844-6591. Phone accounts are separate from the trust/commissary account. Funding Access Corrections does not credit phone time.
What vendor does Louisville Metro Corrections use?
LMDC operates its own Inmate Accounts service. For money and property questions call 502-574-2146. General information: 502-574-8477.
What vendor does Fayette County (Lexington) use?
MyCarePack/Access Securepak for commissary packages and account services.
What vendor does Campbell County Detention Center (Newport) use?
JailATM.com for deposits, plus lobby kiosk and money order options.
Do accounts transfer between vendors?
No. When your person moves from county jail to a KDOC state prison, or between jails, you set up a new account with the new provider.
How do I send money to someone in federal prison in Kentucky?
Use the BOP Trust Fund - Western Union, MoneyGram, or bop.gov. Kentucky federal facilities include USP McCreary, FCI Manchester, and FMC Lexington. You need the eight-digit BOP register number.
How many counties does Kentucky have?
120 counties - the third-highest county count in the US. Each county jail operates independently with its own deposit vendor. ====================================================================
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