Ontario County NY Jail

County Jail

Last Updated: April 24, 2024
3045 County Complex Dr, Canandiagua, NY 14424

Ontario Co Jail is for County Jail offenders sentenced up to twenty four months.

All prisons and jails have Security or Custody levels depending on the inmate’s classification, sentence, and criminal history. Please review the rules and regulations for County - medium facility.

The phone carrier is Securus Tech®, to see their rates and best-calling plans for your inmate to call you.

If you are seeking to send your inmate money for commissary, one recommended for this facility is AccessCorrections. There is a fee for sending money, see their rates and limitations.

If you are unsure of your inmate's location, you can search and locate your inmate by typing in their last name, first name or first initial, and/or the offender ID number to get their accurate information immediately Registered Offenders

Satellite View of Ontario County NY Jail

You can support your loved ones at Ontario Co Jail on InmateAid, if you have any immediate questions contact the facility directly at 585-396-1800.

When someone you care about gets locked up, it's tough to figure out all the ins and outs of jail life. From sending mail to visiting, there are a lot of things to sort out. And getting info about the arrest? Not always easy. That's where this webpage comes in handy. It's here to help you get a handle on how things work at Ontario County NY Jail so you can stay connected and support your loved one behind bars.

The Ontario Co Jail is a detention center located at 3045 County Complex Dr Canandiagua, NY which is operated locally by the Ontario County Sheriff's Office and holds inmates awaiting trial or sentencing or both. Most of the sentenced inmates are here for less than two years. Ontario County accepts inmates from surrounding towns, Canandiagua Police Department, and the US Marshal's Service.

New detainees arrive at the jail regularly, with some being released on bail, placed under pretrial services caseloads, supervised by probation agencies, or released on recognizance with a court appearance agreement. Those who are not released await their court appearances at the jail, receiving accommodations including bedding and meals. You can see all the arrest records for New York here.

The Ontario County Jail, operating under the Office of the Sheriff, aligns its mission with the broader goals of the department and the community it serves. Emphasizing a symbiotic relationship between the jail and the community, the correctional staff, support personnel, and service providers are dedicated to upholding community standards while promoting safety, security, and opportunities for rehabilitation. Core values such as respect, responsibility, honesty, and compassion guide their efforts, reinforced by the Direct Supervision operational model.

The Corrections Division is tasked with operating a detention facility that adheres to the mandates of the New York State Corrections Law and regulations set forth by the New York State Commission of Corrections. Under the direct supervision of the Chief Corrections Officer, various functions are carried out, including:

  • Chief Correction Officer and two Corrections Lieutenants oversee operations.
  • Jail Division comprises nine Corrections Sergeants, 79 corrections officers, and 15 part-time corrections officers.
  • Court Security Division, managed by a designated court security supervisor, consists of nine full-time corrections officers and two part-time corrections officers.
  • Food and Laundry Service Division is managed by four jail cooks under the direction of a jail cook/manager.
  • Medical Division is staffed by one part-time jail physician, one nurse practitioner, one nurse supervisor, six registered nurses, and one office specialist, ensuring comprehensive medical care for inmates.

Any item that can be purchased through the Inmate Commissary Program, cannot be accepted through US Mail. Newspapers and magazines will be accepted by subscription only. Books, including religious ones, will be accepted by the publisher or a bookseller. Paperback only, not larger than 5.5 inches by 8.5 inches by 2 inches. There is a limit of 10 photographs no larger than 4 X 6. Polaroids cannot be accepted. Items containing staples, stickers, tape, glue, excess glitter, and/or paint, will be returned to the sender.

An inmate may call collect to anyone willing to accept the charges. Incoming calls for inmates are not accepted. Nor can staff pass along messages to the inmates. Inmates are unable to make collect calls to cellular telephones unless an account has been established ahead of time. 1-800-844-6591 or securustech.net. Reduce your Securus call price, if you are interested in learning how - click here. Click the link to review the full Commissary listing with pricing.

Inmate Locator

To utilize the Inmate Search page on InmateAid, begin by selecting the relevant prison facility in New York. This allows you to view the current list of inmates housed at Ontario County NY Jail.

The second section features the InmateAid Inmate Search tool, providing a user-generated database of inmates. You can access this resource to utilize any of InmateAid's services. If you require assistance in creating an inmate profile to maintain communication, please contact us at aid@inmateaid.com, and we'll gladly help you locate your loved one.

As a last resort, you might have to pay for that information if we do not have it. The Arrest Record Search will cost you a small amount, but their data is the freshest available and for that reason, they charge to access it.

Visitation Information

Visitors may only schedule a visit for themselves. You will not be allowed to schedule another visitor to see an inmate. Please remember that once a visit is scheduled, it cannot be canceled. The visitation spot will be held until a quarter to the hour. If the scheduled visitor does not show, another person will be allowed to visit, if at the facility by quarter to the hour. Visitors traveling 100 miles (one way) or more, are entitled to a two-hour visitation, but must show proof of residency. Note: A two-hour visitation will take up an inmate’s weekend of visitation in one day, rather than one hour per weekend day. You can make an appointment by calling (585) 396-1800 or (315) 781-1966, or in person at the jail lobby.

Visitor Schedule Time Saturday Sunday 08:00 Pod 5 Pod 8 09:00 Pod 6 Pod 7 10:00 Pod 2 Pod 5 13:00 Pod 7 Pod 2 14:00 Pod 8 Pod 6

Be sure to have the correct Pod and time selected when scheduling a visit. Failure to do so may result in visitation requests being rejected.
Visitors must be checked in 15 minutes before the start of the scheduled visit.

For restrictions and further details, see the Visitation Information Sheet.

Ask The Inmate

Ask a former inmate questions at no charge. The inmate answering has spent considerable time in the federal prison system, state and county jails, and in a prison that was run by the private prison entity CCA. Ask your question or browse previous questions in response to comments or further questions of members of the InmateAid community.