If someone you love is locked up in Wyoming, video can save you a long drive across a big, empty state, but how it works depends on which kind of facility they're in. So the first thing to nail down is whether your person is in a state prison, a county jail, or federal or immigration custody, because that determines the vendor, the cost, and the rules.
Wyoming splits custody three ways. The state prison system (WDOC, the Wyoming Department of Corrections) runs the state's prisons. County and city jails are run by sheriffs and local police and handle people awaiting trial and serving shorter sentences. And federal and immigration custody play by their own rules, with a twist: Wyoming is the only state in the country with no federal Bureau of Prisons facility at all. Figure out which bucket your person is in first, because everything else flows from that.
Do Wyoming state prisons offer video visitation?
Yes. WDOC offers both in-person and video visiting at its facilities, which include the Wyoming State Penitentiary in Rawlins (maximum security), the Wyoming Medium Correctional Institution in Torrington, the Wyoming Women's Center in Lusk, the Wyoming Honor Farm in Riverton, and the Wyoming Honor Conservation Camp in Newcastle.
Video runs through the ICSolutions system, branded "The Visitor." Registration is free, and you can do visits from a computer or smartphone (it now works on iOS/iPhone, not just Android), with the incarcerated person staying in their housing unit. To use it, you register at the vendor's site, link to your person by name and ID, choose the facility, pick a time slot, and pay for the session. The video sessions themselves are paid, so you'll generally need a funded prepaid account with the vendor; the fee shows at checkout.
In-person visiting is available after approval, on each facility's own weekend-heavy schedule (the Women's Center in Lusk, for example, runs weekend visiting in set blocks). To get approved, complete the WDOC visitor application (Form 531) and the related forms, and once you're on the list, bring a valid government photo ID. An incarcerated person can have up to 10 adults on their approved visitor list; people under 18 can be on the list but don't count toward that adult total.
For sending money, WDOC works with Access Corrections (online deposits by Visa or Mastercard, or by phone), and there are kiosk and walk-in cash options through providers like Ace Cash Express and CashPayToday. Phone and video are handled through the prepaid vendor account.
To get on the approved visitor list, complete the WDOC visitor application (Form 531) and required forms for the facility, wait for approval, then register with ICSolutions to schedule video visits.
If your person is housed out of state
Here's a Wyoming-specific wrinkle worth knowing. Wyoming's prison system has been over capacity, and since 2019 the state has leased beds at a private prison out of state (in Mississippi) to handle the overflow. Because of capacity limits, women are sometimes housed in county jails or in one of the state's other facilities as well. So if you can't find your person where you expected, or they get moved, that's worth asking WDOC about. If your person is housed far away, in-person visiting may not be realistic, which makes video, phone, and mail all the more important, so confirm the specific facility's video setup, since an out-of-state contract facility may use a different vendor than the Wyoming prisons.
County and city jails
Wyoming has 23 counties, and county and city jails are run locally, so each picks its own vendor and rules. Cost and platform vary.
You'll see vendors like ICSolutions ("The Visitor") and NCIC at various jails, among others. Some jails keep onsite (lobby) video free while charging for at-home remote sessions; others have posted daily windows. The only way to be sure of any county's setup is to check that jail's page or call.
The vendor is facility-specific, so the company that works for one county won't necessarily be the one next door. One warning that saves people money and grief: accounts do not transfer between vendors. If your person moves from one jail's vendor to another (or into the state system), your funds and account don't follow. You set up fresh with the new vendor.
How county jail video visitation usually works
There are two flavors, and the difference is the whole ballgame for your wallet.
Onsite (or "onsite video") means you drive to the jail and sit at a video terminal in the lobby to talk to the person, who's on a screen inside. Onsite video is frequently free or low-cost, when a jail offers it.
Remote video means you connect from your own phone, tablet, or computer at home. That convenience is what you pay for. Remote sessions are charged per session or per minute, you typically prepay into a vendor account, and you usually reserve a slot in advance.
Wyoming jail video rates shift around, partly because the FCC has been capping these rates through 2024 to 2026 and partly because every facility prices differently. I'm not going to print a per-minute number here, because by the time you read it, it'll be wrong. Look up the rate on your specific jail's vendor page before you pay. What's stable is the structure: onsite (where offered) is often free or cheaper, remote tends to cost, and there are usually advance-registration rules.
Setting up a video visit
The steps are roughly the same whichever system you're dealing with:
1. Find the system for that exact facility. For the state, that's ICSolutions ("The Visitor"). For a county jail, check the sheriff's site for the vendor (ICSolutions or NCIC, for example). Don't guess.
2. Create the right account and verify your identity, usually with a government photo ID.
3. Add your inmate and get on the approved list. You'll need the correct name and WDOC ID (state) or booking number (county), and for the state you must complete the visitor application and be approved.
4. Schedule your visit, choosing onsite (where offered) or remote, and fund the session.
5. Test your device and log in early. Get on about 15 minutes ahead. Check your camera, microphone, speakers, and internet. A failed connection on your end usually still burns the slot.
Federal and immigration custody
Wyoming is unique here: it is the only state with no Bureau of Prisons facility within its borders. If your person is convicted of a federal crime in Wyoming, they're designated to a BOP facility in another state. While a federal case is pending, they're usually held by the U.S. Marshals Service, often in a Wyoming county jail under contract, before being transferred out of state. To find someone in federal custody, use the BOP inmate locator; if they're recently arrested and not yet showing up, they're likely still in Marshals custody, so contact the U.S. Marshals office or the federal court clerk for the district.
Immigration custody in Wyoming works without a dedicated, purpose-built ICE detention center, and it's an active, fast-changing area, so be careful with older information. Wyoming county jails serve as the holding space for immigration enforcement here. The Uinta County Detention Center in Evanston, in the southwest corner about 80 miles from Salt Lake City, has been used to temporarily hold immigration detainees under a long-standing agreement (through the U.S. Marshals Service), generally for short periods (often up to about 72 hours) before people are released back to ICE or transferred to longer-term ICE facilities elsewhere. Detainees held there have come from several surrounding states, not just Wyoming. People in immigration custody are moved quickly and often across state lines, so confirm where your person actually is before making any plans. To locate someone in ICE custody, use the ICE Online Detainee Locator, which needs the person's A-Number (the nine-digit alien registration number) or their name plus country of birth. Each jail sets its own visiting and video rules for detainees, so confirm directly, and remember immigration bonds are handled through ICE, not posted at the jail.
A note on staying connected
Video is good for one thing money can't really replace: seeing a face, watching a kid wave, reading an expression. And in a state as wide and empty as Wyoming, where the prison can be hundreds of miles from home, or even out of state, a video visit can be the difference between regular contact and none.
But be honest with yourself about what carries the weight day to day. Mail is the steadiest line there is. It doesn't drop the call, doesn't need a scheduled slot, and the person can hold it and read it again at 2 a.m. when the walls close in. Phone calls are the backbone of staying in touch, the thing you'll actually do most weeks, and they matter even more when distance rules out in-person visits. Video is the bonus on top, the face-to-face when you can get it. Build your routine around mail and calls, and treat video as the thing that makes the distance feel a little smaller.
Related pages:
/prisons/wyoming
FCC 2026 call and video rate caps guide
Arrest Record Search (affiliate)
Frequently asked questions
Do Wyoming state prisons offer video visits?
Yes. WDOC offers in-person and video visiting at its facilities. Video runs through ICSolutions ("The Visitor"); registration is free, but the video sessions themselves are paid through a prepaid vendor account.
What vendor does the Wyoming DOC use?
ICSolutions, branded "The Visitor," for video visits, with phone and video funded through a prepaid account. Money is handled through Access Corrections and kiosk/cash providers. County jails pick their own vendors.
Can I use an iPhone for a Wyoming video visit?
Yes. The Visitor (ICSolutions) now supports iOS devices as well as Android, plus computers. You register for free, but you'll need a funded account to pay for the video session itself.
Is in-person visiting still allowed in Wyoming?
Yes, after approval, on each facility's own (often weekend) schedule. Complete the WDOC visitor application and forms, get on the approved list, and bring a valid government photo ID to the visit.
How do I get on the approved visitor list?
Complete the WDOC visitor application (Form 531) and the related forms for the facility, then wait for approval. An incarcerated person can have up to 10 adults approved; under-18s can be listed but don't count as adults.
How do I send money to a Wyoming inmate?
WDOC works with Access Corrections for online deposits (Visa or Mastercard, or by phone), and there are kiosk and walk-in cash options through providers like Ace Cash Express and CashPayToday. County jails use their own systems.
Why is my person held out of state?
Wyoming's prisons have been over capacity, and since 2019 the state has leased beds at a private prison out of state (in Mississippi). Women are also sometimes held in county jails or other state facilities. Ask WDOC if you can't locate someone.
What vendor do Wyoming county jails use?
It varies by county. You'll see ICSolutions ("The Visitor") and NCIC at various jails, among others. Always confirm the vendor and rules on the specific county jail's page before setting up an account.
Are county jail video visits free in Wyoming?
Sometimes onsite lobby video is free while at-home remote video is paid, but it depends entirely on the county and vendor. Check whether a free onsite option exists at your specific jail.
What is onsite vs remote video visiting?
Onsite means you go to the jail and use a terminal there, often free where offered. Remote means you connect from your own device at home, which typically costs money at county jails.
Do vendor accounts transfer between jails?
No. Accounts and funds don't move between vendors. If your person transfers to a facility using a different company, you set up a new account with that vendor.
How do I find which facility someone is in?
Use the WDOC offender locator for state prisons and the county jail (or its roster) for local facilities. For federal, use the BOP locator. For ICE, use the Online Detainee Locator.
Is there a federal prison in Wyoming?
No. Wyoming is the only state with no Bureau of Prisons facility. Federal defendants are held by the U.S. Marshals (often in a county jail) while their case is pending, then sent to a BOP prison in another state.
Where are ICE detainees held in Wyoming?
There's no dedicated ICE detention center. County jails, notably the Uinta County Detention Center in Evanston, hold detainees short-term under agreements, then transfer them to longer-term ICE facilities out of state. Use the ICE locator.
How do I find someone in ICE custody?
Use the ICE Online Detainee Locator. You'll need the person's A-Number, or their full name plus country of birth. Check often, since people are moved quickly, frequently across state lines.
What do I need to set up a video visit?
For the state: an approved visitor application, an ICSolutions ("The Visitor") account, the person's name and WDOC ID, a funded balance, and a device with internet. For a jail: the vendor account, the inmate's name and ID, and a tested device. ====================================================================