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Crossroads Correctional Facility - CoreCivic Visitation Center

Private Facility

Last Updated: February 22,2024


Visitation Hours

Visiting hours for Crossroads Correctional Facility - CoreCivic are subject to change, so it's crucial to confirm them by contacting the facility directly by phone. Please reach out to 406-434-7055, on visitation procedures, applications, or directions to the facility in Shelby. Please note that visitors will undergo a thorough search before entering the premises, and personal belongings, including cell phones, are strictly prohibited. Individuals under probation, parole, or community corrections supervision must obtain approval from both their supervising officer and the superintendent before visiting, although such visits are not typically approved.

General Visitation Information

Crossroads Correctional Facility - CoreCivic Visiting

Saturday and Sunday from 8:00 A.M. to 5:00 P.M.
Non-contact state inmates and close custody include 12:30 P.M. to 5:00 P.M.

All visits of the United States Marshall Service detainees shall be non-contact. The visiting schedule for USMS inmates is on Saturday and Sunday from 8:00 A.M. to 12:30 P.M.

Who can visit?
Only four (4) people, including children, may visit each offender at one time.

How do I get approved for visitation?
Prospective visitors can obtain an application by clicking the link, downloading, and printing the visitation application. Offenders also have access to the visitation application, and they can mail out copies. Please fill out the application in its entirety. Omitted questions or falsifying answers will cause the application to be disapproved. Please remember to send in a copy of your Driver's License. Send the application to the following address:
Crossroads Correctional Center,
50 Crossroads Drive
Shelby, MT, 59474.

Approval Process and Visitor Questionnaire Information:
1. The visitor cannot be on another offender's list unless the visitor is a member of the immediate family and approved by the warden.
2. The chief of unit management or designee will review the questionnaire to ensure that the form has been filled out completely. As stated above, incomplete questionnaires will be disapproved.
3. Persons on active probation or parole, or other forms of conditional release (including but not limited to furlough or work release), ordinarily will not be approved. In compelling cases such as immediate family, (mother, father, brother, sister, wife, husband, children, and grandparents; step parents and half-siblings may be included if they spent a substantial portion of the offender's formative years with him), the individual must obtain the permission of the supervising agency and the warden/assistant warden/chief of security/program manager or designee, prior to being allowed to visit.
4. Persons with criminal records will not be automatically excluded from visiting but must be approved by the warden/assistant warden/chief of security/chief of unit management or designee. The nature and extent of an individual's criminal record, supervision status, history of recent criminal activity, and potential threat to the safety and security of the facility will be weighed against the benefits of visitations in determining eligibility. If a visitor is denied, he/she may appeal to the warden.
5. If there is reason to believe that a person may have a potentially detrimental effect on the offender or who may constitute a threat to the security of the facility, that person will be excluded from the approved visitor list.

How do minors get approved to visit?
Persons under the age of eighteen (18) may visit only in the presence of a parent or guardian. If the parent/guardian does not wish or is not able to visit the offender, then the parent/guardian must send a notarized statement, with the date of visit included allowing another approved visitor to accompany the child. Separate questionnaires must be submitted for each adult and child eighteen (18) years of age and older. Questions will be answered for each person on the same questionnaire if it is a parent and child/children under eighteen (18) years old a birth certificate must be submitted to verify identity.

How long does the application process take?
It takes approximately 30 days to process an application from the date that it is received.

How will I know if I've been approved?
When an individual is approved or disapproved for visitation, notice will be given to the offender who submitted the name. It will be the responsibility of the offender to notify visitors of approval or disapproval. When an individual is not approved for visitation, notice of the reasons for disapproval will be given to the offender who submitted the individual's name. Generally, the visitor may reapply in six months.

How long can I visit? The length of the visits will be determined by the number of visitors waiting and the distance that each has traveled. For example, when the visitation room has reached its capacity and visitors are waiting in the lobby, visits may be limited to four (4) hours for those who traveled over 300 miles and two (2) hours for those who traveled a shorter distance. Offenders who have not received a visit for the weekend will have priority before those who have already received visitors.

What are the allowable holidays?
Times will be determined as each holiday approaches. Offenders will be responsible for letting their visitors know of the allowable times for the following holidays: Memorial Day, Labor Day, Fourth of July, Thanksgiving Day and Christmas Day.

Will I be searched?
Yes. Visitors may be searched by a scanning device and/or frisk or pat searched. Belongings such as purses and briefcases may be searched. What is the dress code for visitation? The dress code for visitors include: no visible body piercings, skirts at least knee length when standing, shirts with sleeves and a hem at least three (3) inches below the waistline, socks, stockings or pantyhose must be worn by all visitors, shoes or sandals with socks, females must wear a bra, females must wear a slip when wearing a skirt or dress, both males and females must wear underpants. The administrative duty officer will make the final decisions in the matter of dress. If in their estimation the clothing is not appropriate, the visitor will be asked to leave. The visitor will not be allowed to cover or wrap the problem in question; he or she must leave.

The following items are non-allowable:
Tank tops, halter tops, shorts (children six (6) or under allowed), bikini tops, bib overalls, shirts with open backs, spandex pants or tops, improperly fitting sweat pants, loose knit/mesh tops, wraparound skirts, see-through fabrics, down-filled vests, hats, caps or scarves, low cut/unbuttoned tops that expose undergarments or cleavage, belts with hidden compartments/money belts, any clothing that refers to obscenity, alcohol, or drugs, sunglasses, hoodies, low riding pants.

What type of identification do I need to be allowed into the facility?
Adult visitors are to show positive picture identification prior to each visitation.

What items am I allowed to bring to visitation?
Allowable items include: car keys that do not have an excessive number on a bare ring, identification with picture- state or federal only, change not to exceed $25.00 in loose coin only, no paper currency allowed. One (1) wedding ring, one (1) watch, and one (1) religious medallion or pin, one (1) white handkerchief, one (1) pair of eyeglasses, prescribed medical appliances that must have medical documentation, it is recommended they be placed in visitor's lockers in the lobby area. Allowable baby items include: one (1) clear plastic bottle of formula or juice, one (1) factory sealed plastic jar of baby food, one (1) baby spoon, four (4) diapers, one (1) small bib, one (1) small package of wipes, one (1) blanket, not quilted, **no carriers or diaper bags, the above items may be placed in a clear plastic bag.**

All other personal property is to be left in the visitor's car secured. Provisions will be made for coats to be stored while visiting. Coats are not to be worn in the visiting room.