Visiting someone held at IAH Polk Adult Detention Facility (ICE) - MTC in Livingston, Texas starts with confirming the current visiting schedule, the visitor approval process, and your status on the approved visitor list. Visitation policies vary widely from one facility to another based on operating authority, security level, and the inmate's current status. Call IAH Polk Adult Detention Facility (ICE) - MTC directly at 936-967-8000 to confirm what applies right now.
Most detention facilities require visitors to be approved in advance. The inmate at IAH Polk Adult Detention Facility (ICE) - MTC typically submits a list of proposed visitors, and each adult on that list completes a visitor application form for a background check. Approval timelines range from a few days to several weeks depending on the facility. Do not travel for a visit until you have received confirmation. Call 936-967-8000 for the visitor application process and expected approval timeline.
Visiting schedules at IAH Polk Adult Detention Facility (ICE) - MTC depend on the facility's operating model. Some facilities offer walk-in visits during posted hours; others require advance scheduling through an online portal or phone reservation. Visiting days may differ by housing unit or classification. Holiday schedules often change without much notice. Call 936-967-8000 a day or two before your planned visit to confirm the slot is still open and the inmate is eligible for visits.
Bring a valid government-issued photo ID: driver's license, state ID, military ID, or passport. Most facilities require it to be unexpired and match the name on your approved application. Dress codes at IAH Polk Adult Detention Facility (ICE) - MTC are enforced at entry: no revealing attire, no clothing that resembles inmate or staff uniforms, no hats, and in many facilities no underwire bras. Leave phones, bags, electronics, keys, and wallets in your vehicle or in lobby lockers.
A visit can be denied for reasons unrelated to your paperwork: the inmate may be in disciplinary status, restricted housing, medical isolation, or holdover during a transfer. Facility-wide lockdowns also suspend visits without notice. If the inmate has recently arrived, been moved, or had any change in status, call 936-967-8000 before traveling. A phone call the morning of the visit can save a wasted trip.
Many detention facilities now offer video visitation through providers such as Securus, GTL/ViaPath, HomeWAV, or Smart Communications, either alongside or in place of in-person visits. Video visits typically require setting up a paid account, scheduling in advance, and connecting from a smartphone, tablet, or computer. For information on inmate phone discount plans and money transfer services, see InmateAid's inmate services and call 936-967-8000 to confirm what's available at IAH Polk Adult Detention Facility (ICE) - MTC.
To confirm visiting hours, the visitor application process, or current eligibility at IAH Polk Adult Detention Facility (ICE) - MTC, call 936-967-8000.
Visitation Information - IAH Polk Adult Detention Facility
Facility Contacts
ICE Supervisory Deportation Officer: 936-967-1700 Facility line for legal scheduling: 936-967-8000 ext. 244 Virtual attorney visit email: IAH.VAV@mtctrains.com
Visiting Hours
Friend and family visits run Wednesday through Sunday, 7 a.m. to 3 p.m.
Visits are subject to room availability and security needs. Each detainee gets one hour per visit. The Assistant Warden may authorize more time for family traveling significant distances, depending on staff availability and how many people are visiting.
A maximum of two adults and two children may visit at one time. The rule is applied flexibly and exceptions can be made.
Plan to arrive 15 minutes before your scheduled visit time so you can clear security.
Who Can Visit
Adult visitors must show a valid, verifiable government-issued photo ID. Minors must be accompanied by an adult guardian who is 18 or older. Children cannot be left alone in the waiting room, visiting room, or any other area.
Visiting Rules
All friend and family visits are non-contact.
No firearms or weapons of any kind. No electronic devices (cell phones, pagers, radios) in secure areas. Visitors cannot pass anything to detainees or carry items into the visitation area.
Every visitor is subject to a pat-down, bag inspection, and metal scan. Refusing a search means you will not be admitted. If you appear intoxicated, you will be turned away.
Attorney Visits
In-person attorney visits are available seven days a week, 8 a.m. to 5 p.m., including holidays.
A list of pro bono legal organizations is posted in every housing unit and updated quarterly. Detainees are responsible for contacting these organizations to schedule appointments.
Virtual Attorney Visits and Legal Calls
Starting March 2, 2026, attorneys must request virtual legal visits and confidential phone calls through ERO eFile. The attorney's cell phone number must be entered in the Virtual Meeting Information section before a time slot can be selected.
All video visits run on the Socrates platform. The facility does not support Teams, WebEx, Zoom, or any other platform.
Virtual visits and calls run Monday through Friday, 8 a.m. to 4 p.m., and weekends and holidays, 8 a.m. to 12 p.m., in 60-minute blocks. Appointments can be booked up to 2 weeks ahead but no later than 24 hours before the slot, on a first-come basis. There is no cap on how many appointments an attorney can request, but no attorney can have more than one 60-minute meeting with the same detainee in a single day.
The ERO eFile request must include: the attorney's full name and contact info (phone, email), the detainee's name and A-number (or name, date of birth, and country of birth). In some cases, the attorney may need to confirm the detention facility location.
Required attachments: a scan of the attorney's government ID, proof of legal status (bar card, attorney license, paralegal license, or similar), and a copy of the G-28 unless this is a pre-representational visit. If a legal assistant is joining alone, attach a letter of authorization on firm letterhead and a scan of the assistant's ID.
For requests under PBNDS 2011 Section 5.7 (V.N.1) and Section 4.3 (V.FF), upload the written request in the Attorney Authorization Letter field and the Professional Licensure or Curriculum Vitae in the Medical/Mental Health Evaluators field.
Only legal representatives, legal assistants, and interpreters are allowed on these calls. No family, no friends. The attorney can use outside interpretation services during the session. Calls are confidential; an officer stays within sight but out of earshot and will knock 5 minutes before the cutoff.
The facility uses Socrates 360 to run virtual visits and exchange legal documents electronically, including document signing. Refer to the Socrates 360 user guide for legal representatives for full process details.
The facility can cancel or reschedule appointments to manage safety risks or to make sure other attorneys and detainees get fair access.
If no slots are available or you have an exigent circumstance, call 936-967-8000 ext. 244 or email IAH.VAV@mtctrains.com.
Consular Visits
Consular officials can meet with their nationals at any time. Call the ICE Supervisory Deportation Officer at 936-967-1700 to make arrangements when possible, and bring credentials.
Clergy Visits
Clergy can visit at any time but must arrange the visit ahead of time through the Chaplain's Office.