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Rensselaer County NY Jail Visitation Center

County Jail

Last Updated: April 22,2024


Visitation Hours

Rensselaer County NY Jail - Visitation

Times and days are subject to change without notice

  • Monday 8:30 am - 4 pm
  • Thursday 9 am - 4 pm
  • Friday 8:30 am - 5:00 pm
  • Saturday 10 am - 3:30 pm
  • Sunday 10 am - 3:30 pm
  • All federal holidays

This facility may also have a video visitation option, please call 518-270-5448 for more information, alerts, or scheduling changes.

General Visitation Information

Inmate Visitor Information Guide

  • WHEN ARE THE VISITATION DAYS AND TIMES?

    The Rensselaer County Correctional Facility allows visitation seven (7) days a week during the following time periods:

    (a) 6:00 PM – 7:00 PM (All inmates except those assigned to the Restricted Housing Unit)

    (b) 7:45 PM – 8:45 PM (All inmates except those assigned to the Restricted Housing Unit)

    (c) 9:30 PM – 10:30 PM (All Inmates including those assigned to the Restricted Housing Unit)

  • HOW DO I SCHEDULE A VISIT?

    It is not necessary to schedule a visit; the facility honors walk-up visits on a “first come, first served” basis provided there is room.

  • HOW MANY VISITS AM I ALLOWED?

    Each inmate is allowed two (2) visits per week. The visitation week runs from Monday thru Sunday. Two (2) visitors are allowed to see the inmate at each visit. (1) one child younger than 4 years of age will not be counted as a visitor if seated on the lap of the Adult during the visit.

  • WHO CAN VISIT AN INMATE?

    Anyone the inmate wishes to see (barring there are no orders of protection). If you are under the age of eighteen (18), you must be accompanied by your parent / legal guardian or provide written and notarized permission from your parent / legal guardian and be accompanied by an adult. THE WRITTEN PERMISSION MUST BE ABLE TO BE VERIFIED BEFORE YOU WILL BE ALLOWED TO VISIT.

    RENSSELAER COUNTY CORRECTIONAL FACILITY MINOR VISITATION CONSENT FORM

  • VISITATION RULES AND REGULATIONS

    • Visitors must be checked in completely (30) thirty minutes prior to their scheduled visit. If the visitor arrives late for a visit they will not be allowed in for that visitation period.
    • Visitors will be required to be screened by electronic devices prior to and after visitation. Visitors may be required to consent to a patdown frisk and comply with other staff requests if legitimate suspicion is raised by staff during visitor processing or as a result of other provided information and evidence.
    • Visitors suspected of being under the influence of alcohol or drugs shall NOT be admitted into visitation

    • Visitors will place all personal property, (i.e. money, wallets and purses) in the public lockers located in the Visitation Lobby area.
    • Loud talking, excessive emotionalism or any other type of disruptive behavior will not be allowed in the visitation area.
    • No photographs will be allowed in the visitation area. Photographs will only be allowed through the mail not passed from visitor to inmate.
    • No radios, tape recorders or electronic devices will be allowed into the visitation area.
    • No items will be passed between inmates and visitors.
    • Visitors and inmates are expected to follow all staff instructions and conduct themselves in a manner consistent with common decency.
    • Physical embracing (hugging) is only allowed upon greeting and saying good-bye.
    • Hand holding is permissible during visitation. (no petting will be allowed) No other personal contact will be allowed during the visit.
    • Inmates and visitors are required to remain seated during visitation. Small children must remain seated and supervised.
    • Infants and small children may be held by inmates during visitation. (They must also remain seated and not allowed to wander throughout the visitation room.)
    • If you are admitted to a Hospital, visitation dates and times will be the same as the facility visitation. Appointments MUST be made by inmates using normal visitation request procedures.
    • In the event an inmate is confined to a Hospital Intensive or Coronary Care Unit the hospitals visitation rules and hours will be observed.
    • In the event a female inmate is admitted to the Maternity Unit they will be permitted a one (1) hour daily visit during their hospitalization. Only two (2) persons per visitation period will be allowed.
    • Visits to “Terminally Ill” hospitalized inmates will be conducted according to hospital rules.
    • Inmates will be required to wear full uniform to visitation. No personal clothing, shower shoes or jail shorts will be worn.
    • The dress code for all visitors is that they wear the proper clothing. The following items will not be permitted. Short shorts, mini-skirts, tube tops, tank tops, low cut tops, see-through fabrics, hats or headgear, hooded clothing, coats and jackets, swimwear (bikinis, etc)
    • Visitors under (16) sixteen years of age must bring a signed and notarized copy of the facility’s Minor Consent Form. They must also be accompanied by their parent or guardian.
    • Visitors between the ages of 16 and 18 must also have a signed and notarized copy of the facilities Minor Consent Form and be accompanied by an adult or a parent/guardian. Written requests for a waiver of this requirement, (example a 17 year old spouse) may be made to the Chief of Corrections. A birth certificate must also be provided for visitors under the age of 18.
    • Each visitor who arrives at the facility shall be required to enter in a facility visitors log the following information.
      1. His/her name
      2. His/her address
      3. The date
      4. The time of entry
      5. The name of the inmate to be visited
      6. The time of exit
  • HOW DO I OBTAIN CONTACT VISITATION PRIVILEGES WITH AN INMATE?

    You must provide the Visitation Control Officer with a government-issued photo identification card. The Officer will enter your information into the inmates’ visitor log as a permanent visitation record.

  • WHAT CAN I BRING TO THE CORRECTIONAL FACILITY?

    Allowable property may be left off for inmates in accordance with the following day and time schedules based upon an alphabetical listing of the inmates last name.The purpose of this restriction is to ensure accountability of the incoming property and to ensure access to those needed items in a timely fashion.

    If the 1st Letter of Inmates Last Name begins with A-Mproperty days are Sunday, Tuesday, Thursday
    If the 1st Letter of Inmates Last Name begins with N-Zproperty days are Monday, Wednesday, Friday
    Times are 8:00AM-3:00PM and 4:00PM-10:00PM
    NO PROPERTY TAKEN IN ON SATURDAY

    Persons leaving property must show verifiable identification before the items can be left. Each inmate will receive a receipt for all personal property accepted after their admission to the facility.

    The following is a list of allowable incoming inmate property:

    (5) Five T-shirts (white)
    (5) Five pair of underwear (white)
    (5) Five pair of socks (white)
    (1) One pair of white or black shoes/sneakers – (exchange may be necessary)
    (2) Two pair of long john underwear (white) tops and bottoms
    (2) Two brassieres no underwire (female inmates)
    (1) One sweatshirt (green) no pockets, hood, or logos
    * Note: These items may also be purchased in Commissary.

    No other color except as stated will be allowed. These items must be marked with the inmates full name. Marking of the items will be done prior to the officer accepting the items. The items will be marked with a laundry or permanent marker in the following manner:

    (a) Underwear – On the waistband of the item, left side, front.

    (b) T-shirt – Inside bottom of the shirt. Left front. The same applies to brassieres.

    (c) Socks – outside. Bottom foot of item.

    If an inmate is going on trial or is to appear in front of the Grand Jury, the following items may be left at the facility:

    (a) Slacks or Trousers – will be marked on the waistband. Left side, front.

    (b) Suit Coat, Dress Shirt, Blouse – will be marked on left front, inside bottom.

    (c) Dress – will be marked on left front, inside bottom.

    (d) Dress Shoes – will be marked on the inside tongue of the shoes.

    (e) Tie and Belt – Marked on inside of the item.

    Items will not be accepted for inmates making a court appearance unless it is a trial or grand jury appearance. Inmates making court appearances will be required to wear facility issued clothing.

    Money in the form of cash, may be deposited twenty four (24) hours a day into the kiosk located in the lobby. Postal Money Orders may also be mailed into the facility.

    NO personal letters, magazines, printed materials or photographs will be accepted at Visitation control.
    These materials must be mailed into the facility. The mailing address is as follows:

    Inmates Name and Booking Identification Number
    Rensselaer County Correctional Facility
    4000 Main Street
    Troy, New York 12180

    CONTRABAND is defined as these articles
    (a) Whose possession is prohibited under any law applicable to the general public

    (b) Which are readily capable of being used to cause death or serious physical injury, including but not limited to handguns, shoulder guns, cartridges, knives, explosives, lighters, matches and dangerous drugs

    (c) Which have been introduced into the Correctional Facility with the intent to transfer the items to an inmate without the permission of the Jail Administrator or designee.

    (d) Which are possessed and/or made by an inmate without authorization All items are subject to censorship by the Jail Administrator based upon; legitimate penological interest, clear and present d.anger, and good correctional practice.

    **ANY VISITOR WHO IS CAUGHT WITH DRUGS OR CONTRABAND WILL BE ARRESTED AND PROSECUTED**

Visiting Inmates at Rensselaer County NY Jail

All Visitors are subject to search once inside the facility.

The public may visit no more than one time per week, Monday through Saturday at this Troy NY location. Visitors must sign inat least 15 minutes before their scheduled visits. If you schedule a visit and don't show up or show up late, you will not be allowed to visit the rest of that week, including Saturday. If a visit on Saturday is scheduled, and the visitor does not show up or shows up late, they will not be allowed to visit until the following Saturday. Repeated late arrival or no-show violations may result in longer suspension of visiting privileges. Inmates are allowed no more than one (1) visit per day. Visitors under the age of 18 must be accompanied by their parent or legal guardian, unless they are visiting a parent. Unaccompanied minors (under age 18) visiting a parent must present a copy of their birth certificate. Children must remain with the parent at all times during the visit. All visitors must have acceptable identification. This includes a drivers license with picture identification, military ID, or other verifiable picture ID. Three (3) pieces of non-picture ID may substitute for picture ID.

No mail or messages for inmates will be accepted. Mail must go through the U.S. Mail. Visitors may only visit the inmate they have signed up to visit. Any visitor who appears to be under the influence of alcohol or drugs will not be permitted to visit. Inappropriate behavior, including the use of profanity, will not be permitted. No weapons will be permitted. All other items listed in the jail lobby are prohibited. There is a maximum of four (4) visitors per booth, including children, and the door must remain closed.

All visitors must wear appropriate clothing, including shoes and shirts. Restrictions on attire or appearance include: No miniskirts or similar attire; no low-cut or revealing necklines; no attire with obscene or offensive language; and no persons with a bare midriff will be permitted to visit. Visitors cannot bring items into the visiting area including weapons of any kind, purses, handbags, backpacks, diaper bags, food, drink, gum, baby bottles, pictures, books, toys, writing utensils, strollers or carriers, cell phones, cameras, or any other electronic devices.

Violation of the above restrictions may cause the visit to be cancelled or terminated, and visiting privileges may be suspended by the Rensselaer Sheriffs Department. The on-duty supervisor may cancel visits without notice due to circumstances within the jail.

Visitation Rules

County - Rules by type

The Rensselaer County NY Jail, located in Troy, NY, plays a crucial role in facilitating successful offender reintegration into the community, a cornerstone of effective crime control strategies. With a focus on rehabilitation and community engagement, the center aims to support individuals as they transition from incarceration back into society. However, this process is governed by a multitude of rules and regulations that visitors must adhere to, ensuring the safety and security of all involved parties.

Visitors to the prison must navigate a complex set of guidelines regarding identification, conduct, and the items they can bring during visits. These rules are in place to maintain order within the facility and to protect both visitors and inmates. For example, visitors are required to present proper forms of identification upon arrival, such as a driver's license or government-issued ID card. This helps to verify their identity and ensure that they are authorized to visit the inmate.

Furthermore, visitors must adhere to strict rules regarding their conduct while inside the facility. Disruptive behavior, the use of loud or obscene language, or engaging in any form of sexual behavior can result in the termination of the visit and may lead to further consequences. Additionally, visitors are prohibited from bringing certain items into the visiting room, including cell phones, cameras, and weapons. These restrictions help to maintain the safety and security of the facility and prevent any unauthorized items from entering the prison.

In addition to these general rules, there are specific guidelines that visitors must follow depending on their circumstances. For example, visitors with children must ensure that they are supervised at all times and that they do not engage in any inappropriate behavior while inside the facility. Likewise, visitors who require medication during their visit must inform the visiting room officer upon arrival and follow the appropriate procedures to ensure that their medication is properly stored and administered.

Another important aspect of visiting a prison is understanding the limitations and restrictions that may apply to certain individuals. For example, individuals who have previously been incarcerated, are currently under probation or parole supervision, or are victims of the inmate are typically not permitted to visit. Likewise, individuals who have had their visiting privileges suspended or who have an active protection from abuse (PFA) order against them are also prohibited from visiting the inmate.

Despite these restrictions, there are procedures in place for individuals who wish to visit an inmate but are not permitted under normal circumstances. Inmates can initiate a request to have a prohibited visitor added to their visiting list, and a recommendation from the inmate's unit team may allow the visitor to be approved by the facility manager or designee. However, reinstatement of visiting privileges is not guaranteed, and individuals whose visiting privileges have been suspended must write to the appropriate facility manager seeking reinstatement.

Upon arrival at the prison, visitors are subject to a thorough screening process to ensure that they do not bring any contraband into the facility. This includes a search of their person, their belongings, and their vehicle. Visitors must also pass through a metal detector and may be subject to additional screening measures, such as drug screenings conducted by dogs or special devices. Failure to pass these screenings can result in the denial of the visit and may lead to further consequences.

Once inside the visiting room, visitors must continue to adhere to the rules and regulations set forth by the prison. This includes refraining from conversing with other inmates or their guests, as well as following any specific instructions given by the visiting room officers. Visitors are also responsible for keeping control of their children and ensuring that they do not engage in any disruptive behavior.

In addition to these general guidelines, there are specific rules that visitors must follow depending on their circumstances. For example, visitors with infants must adhere to guidelines regarding the types and amounts of baby items they can bring into the visiting room. Likewise, visitors who require medication during their visit must inform the visiting room officer upon arrival and follow the appropriate procedures to ensure that their medication is properly stored and administered.

Overall, visiting a prison requires careful adherence to a complex set of rules and regulations designed to maintain order and security within the facility. By understanding and following these guidelines, visitors can help to ensure a safe and positive experience for themselves, the inmates, and the staff.