Reviewed on: April 15,2026
Inmate Phone Calls

Can I Cancel the Phone Discount Service Anytime?

Could I pay for the Discount Telephone on a month by month basis and cancel whenever?

Yes.
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Answered by a former federal inmate · 14+ years advising families
✓ Verified answer April 26,2015 · Inmate Phone Calls
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Yes. There are no contracts and no long-term commitments. You pay month by month and can cancel at any time without penalty.

If you do not want the service to renew automatically each month, just let us know and we will turn off the auto-billing. You stay in control of the account the entire time.

A lot of families are in situations where the need for discounted calls comes and goes, whether a loved one gets transferred, released, or circumstances change. The month-to-month format is designed with that in mind. You should never be locked into a service you no longer need.

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Accepted Answer Date Created: April 26,2015
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About this answer: This response was prepared by InmateAid’s editorial team in consultation with former inmates who have direct experience with the federal correctional system. InmateAid has served families of the incarcerated since 2012. This is general information only — not legal advice. Last reviewed April 2026.