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Reviewed on: April 20,2026
Inmate Phone Calls

Does this discount telephone service really work?

Does this DISCOUNT TELEPHONE SERVICE really work??? I am looking forward to this but I am doubting about getting it. My fiance in at the El Paso Jail Annex and I really want to know if this works for that facility. PLEASE HELP ME!!!

Our service is not a replacement for the prison phone service, we get you a telephone number that makes the charges from the provider at that institution less
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Answered by a former federal inmate · 14+ years advising families
✓ Verified answer July 31,2015 · Inmate Phone Calls
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Our service is not a replacement for the prison phone service, we get you a telephone number that makes the charges from the provider at that institution less expensive. As long as you are a long distance call from the jail, there will be a savings of about $4.00 per call.  You can call the office (866-966-7100) and speak to someone about the specifics or email your questions and telephone number to aid@inmateaid.com and we will give you an honest estimate of the per-call price

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Accepted Answer Date Created: July 31,2015
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About this answer: This response was prepared by InmateAid’s editorial team in consultation with former inmates who have direct experience with the federal correctional system. InmateAid has served families of the incarcerated since 2012. This is general information only — not legal advice. Last reviewed April 2026.