Reviewed on: October 07,2015

How does an inmate get notified of a letter/email that I sent through your website today? How does tge inmate read the online message? How long does it take for the inmate to receive this message. Can the inmate send a message back? If so, how long does it take for me to receive it, and how is it paid for?

Asked: March 27,2015
Ask the inmate answer
InmateAid's service is not email; it is with the US Postal Service. Inmates do not have Internet access. We estimate that it takes 2-3 business days to make it to the jail. Once there, the staff opens and reads each piece of mail and inspects it for contraband. Once they decide the mail is fit to be handed out at mail call, your inmate will receive it. Any delay that occurs at the facility is out of our control. We make no guarantees as to how long it will take as there are thousands of facilities and none of them do things the same way. Inmates that have money on their inmate trust accounts can purchase stamps and envelopes at the weekly commissary. If they do not have money on their books, the prison will provide indigent inmates with all the materials necessary to send out mail to their loved ones. If your inmate writes to you directly, using your address, the cost of the mailing is a 49 cent stamp. Many of our members use the Inmate Response Mail service through InmateAid. Your inmate would write you back to the return address on the letters which are to the InmateAid corporate offices in Florida. We receive the letters on your behalf, scan them into your My Account section and notify you by email that they are waiting for your review.
Accepted Answer Date Created: March 28,2015