The phone service at all of the prisons in the Arkansas Department of Correction is set
up through bid process. In this case, GTL has the contract for all
inmate outbound calling and to tape record the calls - essentially a monopoly.
Therefore, you have to use them to receive any calls. The choice is whether you
pay GTL for a long distance call (to your number) or a local call (to a number
that we get you). If you are already local, we cannot save you money.
We get you a local line matching the rate center of town where the jail is.
Your inmate dials this local number and it will ring on your current phone (nothing
changes on your end). You will need to register the local number with GTL (just
like you would your long distance number without our service) who will charge
you only for the local call. If your inmate can buy calling cards from the
commissary, you will not need to go online and set this up, they can dial the
local number direct with the card. InmateAid takes care of the long distance
portion of the call.
In general, their price for an long distance call ranges from $4-15 per
call. With the local number, they usually charge less than $1.65 per call -
flat rate. The difference in two call prices is why people use the service, the
savings from InmateAid pays for itself in 3-6 calls.
Accepted Answer Date Created: December 19,2014